Head of EA Operations

At Harvey were transforming how legal and professional services operate. By combining frontier agentic AI an enterprise-grade platform and deep domain expertise were reshaping how critical knowledge work gets done for decades to come.

This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. Were scaling fast and defining a new category in real time. The work is ambitious the bar is high and the opportunity for growth personal professional and financial is unmatched.

Our team moves fast takes ownership and is deeply committed to the mission operating with intensity staying close to our customers and pushing each other for excellence. We live by three values: Decisiveness Simplicity and Jobs Not Finished. We act quickly on clear judgment over perfect information we believe simplicity is what scales and were never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive wed love to build with you.

At Harvey the future of professional services is being written today and were just getting started.

The Head of EA Operations leads Harveys team of Executive Assistants - the first dedicated leader the function has had. As our leadership team and global footprint have grown so has the group of EAs supporting them largely one hire at a time. Youll bring that group together as one team owning hiring standards and coverage globally so every executive has consistent reliable support and every EA has a leader invested in their development.

This is a hands-on leadership role for someone who has built and run an executive support team before ideally in a fast-scaling environment.

• Lead Harveys Executive Assistants as one coordinated team including directly managing EAs to our VPs setting the standard for what great executive support looks like across every org and office.

• Own hiring for the team end to end and make the match between each assistant and the executive(s) they support with input from those leaders managing transitions and re-matches as the org evolves.

• Set shared expectations service levels and ways of working for the role and partner with executives on each assistants performance and development.

• Drive leveling and compensation fairness across the EA team working with leaders Compensation and People Business Partners.

• Manage support coverage and ratios globally keeping coverage reliable balancing load across the team and planning capacity ahead of new executive hires and expansion into new markets.

• Provide interim hands-on coverage when needed stepping in to support a leader directly when a new executive starts before their EA is hired or when an EA is out so no executive is left without support.

• Partner with the Onboarding IT and People Business Partner teams to give new executives a smooth well-coordinated start helping shape their first weeks.

• Experience managing a team of Executive Assistants or executive-support professionals hiring developing and setting the standard for others in the role.

• A track record supporting C-level and senior leaders with the judgment and presence to earn their trust.

• Experience in a high-growth fast-scaling company where structure is built while the business keeps moving.

• Strong operational instincts you build the systems playbooks and ratios paired with excellent judgment around sensitive confidential information.

• Experience managing across multiple offices and time zones ideally globally.

• Strong cross-functional leadership ability and executive communication skills with experience influencing without direct authority across engineering product go-to-market and G&A teams.

• Bias toward ownership speed and accountability; you finish what you start and hold others to the same standard.

$187600 - $258000 USD

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Harvey is an equal opportunity employer and does not discriminate on the basis of race gender sexual orientation gender identity/expression national origin disability age genetic information veteran status marital status pregnancy or related condition or any other basis protected by law.

We are committed to providing reasonable accommodations to applicants with disabilities and requests can be made by emailing

Required Experience:

Director