Head of Design, Global Expansion

Nu is the leading digital bank in Latin America serving 135 million customers across Brazil Mexico and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.

Guided by its mission to fight complexity and empower people Nu caters to customers complete financial journey promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.

Nus impact has been recognized in multiple awards including Time 100 Most Influential Companies Fast Companys Most Innovative Companies and Forbes Worlds Best Banks.

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Location: East Coast of U.S./Canada or Brazil (Eastern timezone for Europe-compatibility)

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Were launching a brand-new global account into dozens of markets at once multi-currency holdings yield diversification across digital assets and a suite of debit cards built for people whose work and family span borders. The infrastructure underneath is powered by stablecoins and open financial services but that complexity is fully abstracted. What the customer feels is a delightful magical consumer product as simple and effortless as anything Apple makes.

This is the project where every new thing at Nu lands first: the Magic App the next evolution of the design system new components and patterns. Youd have unusual room to experiment iterate and push the system forward rather than just consume it. The benchmark isnt the domestic market its global leaders like Revolut and Wise and were building to raise the bar past them.

As Head of Design for this initiative youll own the design function for the entire project. This is a player-coach role: youll manage a team but youll also stay deeply in the craft prototyping refining and setting the standard by doing not just by directing. We need someone whose work itself is the bar.

* Lead the design function for Nubanks most ambitious global expansion a multi-currency multi-market account launching to 40 countries simultaneously.

* Set and hold the craft bar at a global standard benchmarking against the best fintech products in the world (Revolut Wise and beyond).

* Stay hands-on. You manage people but youre also in the work shipping design prototyping and elevating every surface and interaction.

* Push the design system forward. This product is the proving ground for new components and patterns that flow back into Nus global design system. You dont just use the system; you evolve it.

* Navigate the balance between creative freedom and organizational maturity earning autonomy by influencing and persuading the central design organization contributing patterns back to the system and building bridges rather than working in isolation.

* Collaborate closely with engineering product and the broader design organization to ship experiences that feel magical and effortless to customers across China Italy Spain and dozens of other markets.

* Craft first. Extreme attention to detail and a portfolio that demonstrates world-class product design the kind of work that stands out against Revolut Wise or Apple.

* A hands-on manager. Youve led teams but you still design. You set the bar by doing not just by directing.

* Fintech-adjacent domain experience. Youve worked in or around financial products payments cards banking digital assets consumer finance. If you come from outside finance you should have extraordinary craft and a track record of making complex products feel dead simple.

* A system-level collaborator. You know how to operate within a mature design organization influencing the global system contributing patterns and partnering with central teams rather than working around them.

* A bar-raiser. Youre not satisfied with good enough. You push your team and yourself to the next level especially when competing against the best in the world.

A global account designed for people with cross-border lives those who work across markets have family in different countries or need to move money internationally with ease. It offers multi-currency holdings yield diversification across digital assets and a set of debit cards. The underlying technology is powered by stablecoins and open financial services but thats invisible to the user. What they experience is a consumer product that feels as simple and delightful as anything Apple makes.

The product is launching nonlinearly into 40 countries simultaneously customers in China Italy Spain and beyond. This is Nubanks most ambitious global expansion to date and the design bar must match the ambition.

1. Async portfolio review with Ethan Eismann (CDO).

2. Live portfolio presentation (1 hour) walkthrough of your best work with the design leadership team.

3. Hiring manager interview (4560 min) with Thomaz Fortes and Thais Burin.

4. Final conversation with Ethan if needed.

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Our recruitment process may involve the use of artificial intelligenceenabled tools such as automated interview transcription and analysis to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.

Required Experience:

Director