Head of Design Agentic Experience

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Baker Tilly is seeking a Head of Design Agentic Experience to lead the design of AI-powered products that enable professionals to collaborate confidently and effectively with AI agents. This role will shape intuitive trustworthy experiences that make AI reasoning confidence evidence and human oversight transparent and actionable. As a founding design leader within the AI Product Management & Design organization this individual will work hands-on alongside product managers engineers and subject matter experts to translate complex AI capabilities into practical high-quality solutions that support professional judgment and accountability.

This is a highly collaborative hands-on leadership opportunity responsible for establishing the firms agentic design principles developing scalable interaction patterns and building the foundation for a consistent design experience across AI products. The ideal candidate combines exceptional product design expertise deep understanding of humanAI interaction strong technical fluency and the ability to lead through influence while delivering innovative solutions in a fast-paced evolving environment.

Responsibilities

• Lead Agentic Product Design: Own the end-to-end design of AI-powered product experiences from initial concepts and working prototypes through production launch and continuous improvement beginning with BT Compass.
• Establish Design Strategy and Standards: Define and implement interaction principles and design standards for AI reasoning confidence indicators evidence transparency provenance escalation and human-in-the-loop decision-making.
• Drive Cross-Functional Collaboration: Partner closely with product management engineering architecture and subject matter experts to align product requirements user experiences technical capabilities and acceptance criteria.
• Conduct User Research and Validation: Engage directly with firm practitioners to understand workflows evaluate how professionals review and interact with AI agents and translate research findings into actionable design improvements.
• Build Scalable Design Foundations: Develop and maintain lightweight design systems reusable components and consistent interaction patterns that support a growing portfolio of AI-enabled products.
• Enable Continuous Learning and Improvement: Design intuitive feedback and correction mechanisms that allow practitioners to review refine and improve AI-generated outputs while supporting the firms broader AI learning and evaluation processes.
• Prototype and Innovate: Leverage modern design technologies including AI-assisted and agentic tools to rapidly develop test and refine high-fidelity prototypes within real-world technical and business constraints.
• Provide Design Leadership: Establish quality standards influence design direction across product teams and help build the design function as the organization expands including providing direction and mentorship to future design team members.
• Support Strategic Initiatives: Participate in special projects and perform other duties as assigned to advance the firms AI product strategy and business priorities.

Qualifications

• Bachelors degree in Design HumanComputer Interaction or a related field
• 10 years of progressive product design experience including demonstrated success designing and launching AI-powered or agentic products in production environments.
• Strong portfolio demonstrating end-to-end product design capabilities particularly in AI trust transparency evidence presentation human oversight and user experience quality.
• Proven expertise in humanAI interaction design including AI reasoning confidence indicators provenance review-and-approval workflows escalation and failure states.
• Experience working collaboratively with engineers product managers and subject matter experts to design and deliver products within cross-functional development teams.
• Demonstrated success designing intuitive solutions for expert users operating in complex highly accountable or professionally regulated environments.
• Experience establishing scalable design standards reusable interaction patterns and lightweight design systems across multiple products.
• Strong proficiency in modern product design and working-fidelity prototyping tools including AI-assisted and agentic technologies.
• Experience conducting user research usability testing and iterative design validation with the ability to translate findings into product requirements acceptance criteria and measurable improvements.
• Strong technical aptitude and ability to translate complex AI capabilities model behaviors and platform constraints into practical intuitive user experiences.
• Exceptional conceptual thinking problem-solving and design judgment with the ability to balance innovation usability technical feasibility and business objectives.
• Excellent written and verbal communication presentation and stakeholder management skills with the ability to articulate design decisions and influence senior leadership and cross-functional teams.
• Demonstrated ability to work independently manage competing priorities and deliver high-quality solutions in a dynamic fast-paced environment.
• Proven ability to provide hands-on design leadership establish quality standards and mentor emerging design talent as the organization grows.
• Demonstrated commitment to continuous learning and leveraging emerging AI technologies to enhance design processes productivity and product outcomes.
• No professional certifications or licenses required.

The pay rate range for this job position are listed below. Actual compensation is influenced by a variety of relevant factors including but not limited to applicants skills prior experience qualifications degrees professional certifications work arrangements and geographic location. Baker Tilly offers a comprehensive compensation and benefits package to eligible employees.

The national pay rate range is $200000$350000

In California: pay rate range is $200000$350000

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