Head of Community Growth

At eBay were more than a global ecommerce leader were changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. Were committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass authenticity thrives bold ideas are welcome and everyone can bring their unique selves to work every day. Were in this together sustaining the future of our customers our company and our planet.

Join a team of passionate thinkers innovators and dreamers and help us connect people and build communities to create economic opportunity for all.

eBay is seeking a strategic and ambitious leader to build and scale our Community Social & Influencer function across the US. This role will play a critical part in shaping how enthusiasts discover connect engage and transact across eBay with a particular focus on accelerating growth for eBay Live.

As Head of Community Social & Influencer Marketing you will develop and finalize a growth strategy led by community. It connects creators influencers collectors buyers and sellers in some of our most passionate categories. You will build and lead a high-performing team responsible for social media creator partnerships and programs and community engagement initiatives designed to drive awareness participation demand and loyalty.

This is a highly cross-functional leadership role sitting at the intersection of marketing and eBay Live. The ideal candidate combines critical thinking with hands-on execution and has a proven track record building communities and creator ecosystems that deliver measurable business impact.

• Define and lead eBays social influencer and community strategy across key initiatives partnering with EU team to build out global framework.

• Build and scale a creator and influencer ecosystem that drives awareness engagement and participation across eBay and eBay Live.

• Develop community-led growth loops that convert enthusiasts into advocates creators sellers and repeat buyers.

• Create and implement programs that deepen engagement with collectors hobbyists and enthusiast communities both on and off platform.

• Partner closely with eBay Live Category Product Brand and Growth Marketing teams to drive audience acquisition and demand generation.

• Establish scalable frameworks for creator recruitment onboarding activation retention and performance management.

• Lead the development of social-first content strategies that authentically connect with enthusiast audiences across key platforms.

• Develop measurement frameworks and critical metrics across community growth engagement creator performance audience development and business outcomes.

• Hire mentor and develop a high-performing team while fostering a culture of experimentation innovation and continuous learning.

• Stay at the forefront of creator economy social commerce and live commerce trends to identify new growth opportunities.

What You Bring

• Proven experience across social media influencer marketing community building creator partnerships or related fields.

• Demonstrated success building and scaling social creator or community programs for consumer marketplace commerce media or enthusiast-focused brands.

• Experience creating community growth strategies that drive measurable engagement retention advocacy and commercial outcomes.

• Strong understanding of the creator economy influencer ecosystems social platforms and emerging community-building models.

• Experience leading teams and influencing senior partners across complex matrixed organizations.

• Strong analytical capabilities with experience using data and insights to optimize programs and demonstrate impact.

• Excellent communication storytelling and relationship-building skills.

• Flexibility required in working hours and travel to be able to support key events in person

Why This Role Matters

The future of ecommerce will be community-first creator-led and interactive. This role will help define how eBay builds meaningful relationships with enthusiasts grows participation in eBay Live and creates new pathways for buyers and sellers to connect around shared passions.

If youre excited by the opportunity to build communities at scale shape the future of live commerce and create experiences that bring enthusiasts together wed love to hear from you!

Additional Details

The base pay range for this position is expected in the range below:

Base pay offered may vary depending on multiple individualized factors including location skills and experience. The total compensation package for this position may also include other elements including a target bonus and restricted stock units (as applicable) in addition to a full range of medical financial and/or other benefits (including 401(k) eligibility and various paid time off benefits such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired employees will be in an at-will position and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time including for reasons related to individual performance Company or individual department/team performance and market factors.

Remote roles are not eligible for U.S. visa sponsorship.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin sex sexual orientation gender identity veteran status and disability or other legally protected you have a need that requires accommodation please contact us at. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBays commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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