HBITSNetwork Administrator-Expert

Job Description

Project/Program:

DOT Traffic Safety Management & Operations - Traffic Signals.

Act as Expert Network Administrator for the DOT Transportation Safety Management and Operations (TSMO) Technology Program to ensure the reliable secure and efficient operation of the network infrastructure that connects both Information Technology (IT) and Operational Technology (OT) systems on a day-to-day basis.

Day-to-day Tasks:

Daily Tasks will include but are not limited to the following:

• Architect technology solutions/systems that meet or exceed Agency business requirements aligning with NYS ITS Technical and Security Service standards and strategies.
• Troubleshoot and resolve issues with Network gear deployed in support of DOT Traffic Signals and Traffic Management Centers (TMCs) including performance tuning log analysis and security.
• Work with COTS Vendors and Agency business areas for gear installation configuration and testing. This includes pre-configuring field devices for installation by Agency business users.
• Review the network architecture and gear currently in place and provide detailed specifications for proposed solutions and recommendation of appropriate solutions upgrades replacements working with ITS and Agency business teams to recommend solutions to improve it.
• Provide L3 Technical support for an enterprise-level DOT Traffic Safety Management Organization and Intelligent Transportation System.
• Use Agency business applications to update inventory details on field network equipment
• Train field technicians on aspects of remote connectivity at a level necessary to assist field technicians effectively and remotely in installation and maintenance field systems
• Adherence to ITS security and technology policies
• Some off-hours work will be required
• Remotely guide field technicians (business users) through installation and maintenance of field equipment.

Mandatory Qualifications:

Network Administrator

Maintains computer infrastructures with emphasis on networking. Key areas of expertise are with on-site servers software-network interactions and network integrity/resilience.

Expert:

84 months: Candidate is able to provide guidance to large teams and/or has extensive industry experience and is considered at the top of his/her field.

Requested Qualifications:

• 84 months experience configuring and troubleshooting LAN Networking equipment in a complex networking environment of at least 1000 remote endpoints that includes switches routers/firewalls and VPN devices. This includes troubleshooting issues using protocol analysis tools (i.e. Wireshark) and conducting analysis on network data captures.
• 84 months experience with DMVPN IPSec OSPF/BGP and SDWAN in a large distributed OT field network.
• 84 months experience supporting and troubleshooting Cisco routers with cellular modems
• 84 months experience with Cisco hardware and Cisco IOS software in a complex TCP/IP environment including routing port forwarding/NAT VPN management.
• 60 months experience supporting and configuring wireless network equipment from vendors such as Cisco Ubiquiti Aruba.
• 60 months experience working with business users to: Understand their business requirements and implement technical solutions to meet those requirements; Work as a member of a team that includes both technical and business users; Manage changing priorities; Communicate between business users and technical resources.
• 48 months experience configuring and managing network equipment using centralized management consoles (i.e. Cisco IoT Dashboard Cisco Meraki etc.). This includes keeping firmware up to date and standardizing device configuration.

We provide equal employment opportunity for all applicants and employees regardless of race color sex gender identity gender expression religion age national origin citizenship disability medical condition family care status marital status domestic partner status sexual orientation genetic information military/veteran status or any other protected basis.