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Guest Services Housing Available

POWDR


Job Location:

Truckee, CA - USA

Monthly Salary: Not provided by the employer
Posted: 2 August 2026 (30+ days ago)
Application Deadline: 2 November 2026
Vacancies: 1 Vacancy

Job Summary

Woodward Tahoe (Boreal and Soda Springs) located in the beautiful Sierra Nevada mountain range is a year-round world-class action sports facility with a culture that comes straight from our main product: Fun. If this sounds like the kind of place youd like to work progress and play wed love to hear from you!

As a Guest Services Team Member youre the first face guests see and the one who sets the tone for their entire day on the mountain. From greeting and guiding to solving problems and spreading good vibes this role is ideal for someone who thrives in a fast-paced guest-focused environment.

Were currently hiring Guest Services Team Members for the upcoming winter season. This is a Full-Time or Part Time Seasonal position with employee housing available starting at $325/month.

Perks:

  • Starting pay: $18/hour

  • Health insurance options for ALL employees

  • Employee housing available starting at just $325/month

  • Free season pass to Boreal Soda Springs and all POWDR resorts

  • Full access to the BunkerWoodward Tahoes indoor training facility with trampolines foam pits skateparks and more

  • Discounts on food retail and gear

  • Discounts for friends and family

  • Work in a fun supportive mountain-town environment

  • Career advancement opportunities across the Woodward and POWDR network

What Youll Be Doing:

As part of the Guest Services team youll be the go-to for information support and troubleshooting for guests throughout the resort.

Daily Responsibilities:

  • Provide exceptional customer service in person over the phone and via email

  • Sell and print lift tickets season passes and other resort products

  • Handle guest issues with empathy patience and problem-solving finesse

  • Direct guests to amenities activities and mountain operations

  • Assist with check-in and registration for camps events and rentals

  • Process transactions and maintain accurate records in POS systems

  • Monitor guest flow and ensure smooth operations at main entrances

  • Communicate clearly with other departments to keep guests informed

Work Environment & Schedule:

  • Fast-paced guest-facing resort environment

  • Must be comfortable working outdoors and indoors in winter weather

  • Morning evening weekend and holiday shifts are expected

  • Full-time seasonal availability preferred

Who Were Looking For:

  • Previous customer service or guest-facing experience preferred

  • Strong communication and problem-solving skills

  • Positive team-oriented attitude and ability to stay cool under pressure

  • Comfortable working with computers and POS systems

  • Must be 18 and able to work during peak periods (holidays weekends)

You make us Woodward. We are a welcoming community that celebrates individual stories backgrounds experiences and identities where we all have different in common. We believe in the strength of representing all voices and having space for everyone. We believe in pushing boundaries and bringing our authentic selves to work while embracing uniqueness creativity and different points of view. Even if you dont think you meet all the qualifications listed for a job wed love to hear from you.


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