Guest Services Housing Available
Truckee, CA - USA
Job Summary
Woodward Tahoe (Boreal and Soda Springs) located in the beautiful Sierra Nevada mountain range is a year-round world-class action sports facility with a culture that comes straight from our main product: Fun. If this sounds like the kind of place youd like to work progress and play wed love to hear from you!
As a Guest Services Team Member youre the first face guests see and the one who sets the tone for their entire day on the mountain. From greeting and guiding to solving problems and spreading good vibes this role is ideal for someone who thrives in a fast-paced guest-focused environment.
Were currently hiring Guest Services Team Members for the upcoming winter season. This is a Full-Time or Part Time Seasonal position with employee housing available starting at $325/month.
Perks:
Starting pay: $18/hour
Health insurance options for ALL employees
Employee housing available starting at just $325/month
Free season pass to Boreal Soda Springs and all POWDR resorts
Full access to the BunkerWoodward Tahoes indoor training facility with trampolines foam pits skateparks and more
Discounts on food retail and gear
Discounts for friends and family
Work in a fun supportive mountain-town environment
Career advancement opportunities across the Woodward and POWDR network
What Youll Be Doing:
As part of the Guest Services team youll be the go-to for information support and troubleshooting for guests throughout the resort.
Daily Responsibilities:
Provide exceptional customer service in person over the phone and via email
Sell and print lift tickets season passes and other resort products
Handle guest issues with empathy patience and problem-solving finesse
Direct guests to amenities activities and mountain operations
Assist with check-in and registration for camps events and rentals
Process transactions and maintain accurate records in POS systems
Monitor guest flow and ensure smooth operations at main entrances
Communicate clearly with other departments to keep guests informed
Work Environment & Schedule:
Fast-paced guest-facing resort environment
Must be comfortable working outdoors and indoors in winter weather
Morning evening weekend and holiday shifts are expected
Full-time seasonal availability preferred
Who Were Looking For:
Previous customer service or guest-facing experience preferred
Strong communication and problem-solving skills
Positive team-oriented attitude and ability to stay cool under pressure
Comfortable working with computers and POS systems
Must be 18 and able to work during peak periods (holidays weekends)
You make us Woodward. We are a welcoming community that celebrates individual stories backgrounds experiences and identities where we all have different in common. We believe in the strength of representing all voices and having space for everyone. We believe in pushing boundaries and bringing our authentic selves to work while embracing uniqueness creativity and different points of view. Even if you dont think you meet all the qualifications listed for a job wed love to hear from you.
If you need assistance with your application please reach out to