Guest Services Bell Attendant (3rd Shift)

Job Title: Bell AttendantJob Department: Guest ServicesJob Pay Range: $20.00 - $28.00 / hour (Inclusive of hourly pay rate gratuities)Breakdown: Based on $12.14 per hour base wage gratuities; historically this position averages gratuity earnings of $8.00 - $16.00 per hour. Gratuities fluctuate based on the time of position always earns at least the current Colorado minimum wage $15.16 per Summary:As a Bell Attendant you will serve as the primary ambassador of the Broadmoor delivering elevated personalized arrival and departure experience and providing hotel information. Learn more about Broadmoor Duties and Responsibilities include following. Other duties may be assigned:Warmly greet and welcome all arriving and departing guests by name opening doors and managing front-drive or lobby first tag secure and store guest luggage and belongings with precision and care during arrivals departures or temporary storage guests to their accommodations provide a detailed mini-tour of Broadmoor amenities and orient guests to in-room technologies (lighting climate control entertainment systems and safes).Inform guests about hours of operation resort facilities (spas dining outlets pools fitness centers) and Colorado points of interest or guests by providing directions to meeting rooms restaurants shops and other hotel facilities and and log requests for taxicabs shuttles house cars or limousine services and assist guests in and out of messages parcels packages and special VIP amenities directly to guest immaculate cleanliness and organization at the bell desk entryway and luggage storage complete compliance with The Broadmoor guidelines operational procedures safety policies and institutional standards for excellence (Forbes Travel Guide and AAA Five-Diamond).Maintain a willingness to learn about The Broadmoors history estate grounds wilderness properties culinary offerings and retail additional duties and responsibilities as required. Performs other duties as assigned. - This is not necessarily an exhaustive list of all responsibilities skills duties requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the job or to require that additional or different tasks be performed when circumstances we are looking for:Minimum of a high school diploma or General Education Degree (GED) experience in bell attendance or in guest facing role is highly preferred; however an equivalent combination of relevant education and professional background will be considered.A valid drivers license is required as this role may involve transporting equipment across the Resort. Please note that all employees operating Broadmoor vehicles must be at least 18 years of personal grooming and adherence to strict luxury grooming standards a calm demeanor under pressure and discretion regarding confidential guest data.A highly motivated team player who connects easily with colleagues and drives results through positive energy and seamless communication skills negotiation conflict resolution and ability to work in fast-paced to lift pull or push up to 100 lbs. with assistance and proper safety schedule including weekends and holidays as required by the calendar of events.*Reasonable accommodation will be provided for individuals with disabilities.*Not sure you meet every qualification We still encourage you to apply. At The Broadmoor we value exceptional candidates who bring a genuine willingness to learn grow and help us deliver Five-Star Choose The BroadmoorJoin the team at the worlds longest-running Five-Star Five-Diamond Resort. At The Broadmoor we invest in your future with comprehensive benefits professional growth and mentorship from top industry : We empower our team with a rewards package including comprehensive health and dental insurance a 401(k)-retirement plan and exclusive local discounts. Please click here for a comprehensive list of Development: Your growth is our priority. Whether you are seeking a seasonal position or a long-term career we provide the hands-on development and training you need to NotesYour application will not be penalized for redacting or removing any age-identifying information (such as your age date of birth or dates of school attendance/graduation).This posting is expected to close by the date listed at the top of the page. We encourage applicants to apply early as this position may close sooner if filled. If necessary this posting will remain open until it is filled.