Guest Relations Representative

Directly responsible for assisting guests with day-to-day operations in Guest Relations Lost & Found the
Ride Information Center and Ticket Will Call.

Responsibilities include:

• Responding to guest inquiries addressing comments and concerns
• Providing accessibility accommodations for rides and attractions answering phone lines and managing lost-and-found reports.

Guest Relations staff are empowered to resolve guest issues and ensure the delivery of world-class guest
service. As the face of the park this role requires excellent communication skills a professional and friendly demeanor and
above-average verbal and written abilities. Six Flags park knowledge is a plus!

Must be at least 18 years of age with a high school diploma or equivalent
Strong knowledge of park policies and procedures
Excellent written and verbal communication skills
Basic proficiency with computers and phone systems
Professional self-motivated and enthusiastic attitude
Strong teamwork skills and ability to collaborate effectively with others
Availability to work a flexible schedule including nights weekends and holidays