Guest Relations-Attendant Parttime

Greet all individuals entering and exiting the hospital lobby in a professional and welcoming identification for visitors patients vendors team members and visitor passes to individuals without a Beebe Medical Center badge or RepTrax-generated patient and visitor destinations and provide accurate directions throughout the temperature screenings and symptom screening questionnaires in accordance with established masks to individuals entering the facility who do not have as the first point of contact for the Medical Center ensuring exceptional customer service through professional appearance communication and as a reliable resource for patients visitors and staff by providing assistance and information as to departmental and hospital policies regarding dress code cell phone usage and customer service and respond to patient and visitor needs including:

• Assisting with wheelchair transport.
• Escorting patients and visitors to their destinations.
• Providing physical support when appropriate.

Communicate routine information regarding hospital departments meetings team members and patient locations in accordance with hospital strict compliance with HIPAA regulations and confidentiality the ability to remain calm and effective in stressful critical thinking and problem-solving skills to address patient and visitor appropriately to emergency situations and lobby incidents following established destination departments of patients who do not pass screening requirements and follow appropriate team members who fail screening requirements on next steps according to and direct visitors who do not pass screening requirements in accordance with established required screening and operational records accurately and and replenish supplies necessary for daily maintain departmental equipment and supplies including thermometers and screening a clean organized and safe work environment by keeping workspaces neat and free of valet parking services when required including parking retrieving and delivering customer customer vehicles safely and in compliance with applicable laws regulations and organizational additional duties and responsibilities as assigned to support departmental and operational needs.