GTM Strategy & Operations Lead, Americas

Join the team redefining how the world experiences design.

Hello gday mabuhay kia ora 你好 hallo vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and youre probably keen to find out whats on offer so well get straight to the point.

Where and how you can work

Our flagship office is in Sydney Australia but weve made our way from down under to a campus in Austin Texas which is now home to our US operations. This is a hybrid role in Austin Texas so you must be able to commute to our office 1-2 times a week. 

About the Team

This role sits within Canvas GTM Operations team which partners with Sales Customer Success Partnerships Finance Revenue Systems and Data to build the operating system behind Canvas B2B growth.

Youll report to the Head of GTM Operations and work closely with the Head of AMER Sales and the wider global GTM Operations team. We are a practical high-impact team that combines strategic thinking with hands-on execution helping Revenue leaders make better decisions remove friction and scale the business with clarity and discipline.

About the Role

As the strategic business partner to the Head of AMER Sales youll help shape how Canva grows across the Americas. Youll connect commercial strategy with disciplined execution bringing the insight planning and cross-functional alignment needed to help the business scale. This is a high-impact hands-on role for someone who can move comfortably between strategy and detail challenge assumptions and help Sales leaders make faster better-informed decisions.

What youll do

• Strategic business partnership: Serve as the primary strategic partner to the Head of AMER Sales supporting regional planning execution and decision-making.
• Forecasting & performance management: Own the AMER forecasting and performance-management rhythm including forecast rollups risk assessment scenario modeling executive readouts and action follow-through.
• Business cadences: Lead core operating cadences including pipeline inspections deal reviews QBRs and performance reviews in partnership with AMER Sales leadership.
• Performance visibility: Build repeatable views of AMER performance across bookings pipeline conversion coverage capacity productivity attainment and key growth initiatives.
• Performance diagnosis: Diagnose trends across segments markets customer motions products and routes to market translating data into clear recommendations for leaders.
• Planning & resource allocation: Lead AMER inputs into annual and in-year planning including headcount capacity territory and segmentation design account assignment productivity assumptions and investment cases.
• Cross-functional partnership: Partner with Finance central GTM Operations Revenue Systems and Data to represent AMER in company planning and ensure trusted data for decision-making.
• GTM efficiency: Identify structural opportunities to improve pipeline quality deal velocity coverage efficiency and predictability across the AMER sales motion.
• GTM model evolution: Help evolve the AMER go-to-market model as the business scales including the right balance of direct Customer Success partner and reseller motions.
• Global-to-regional execution: Bring regional insight into global GTM design while driving adoption of global commercial policies processes and standards.
• Executive advisory: Act as a trusted advisor to AMER Sales leaders balancing operational rigor commercial pragmatism and speed.
• Executive communication: Translate complex data into clear narratives insights and recommendations for senior stakeholders.

What were looking for

Youre a strategic analytical thinker who knows how to turn complexity into clarity. You are equally comfortable advising senior Sales leaders and rolling up your sleeves to dig into a forecast pressure-test a pipeline or build a model from scratch.

You understand what it takes to build a predictable scalable sales motion. You can spot risk early identify the levers that will improve performance and turn insight into a clear story and action plan. You thrive in complex fast-moving environments and enjoy bringing structure to ambiguity without adding unnecessary process.

Most importantly you are a trusted partner who combines analytical depth with strong business judgment and a practical people-first approach. You are energized by helping teams operate better and building systems that scale as the business grows.

• Experience: 7 years in Sales Strategy Sales Operations Revenue Operations or GTM Strategy ideally in a high-growth B2B SaaS environment.
• Leadership partnership: Proven ability to act as a strategic thought partner to senior Sales or Revenue leaders and translate insights into action.
• Planning and commercial design: Experience with annual planning territory and capacity planning segmentation account coverage productivity modeling and investment cases.
• Forecasting and performance management: Deep experience with forecasting pipeline health scenario modeling conversion coverage capacity and attainment.
• Analytics: Exceptional analytical and modeling skills with advanced Excel/Google Sheets capabilities; SQL is strongly preferred.
• Business judgment: Strong instincts for balancing operational rigor governance and speed with the ability to distinguish symptoms from root causes.
• Influence: Clear confident communicator who can influence across Sales Customer Success Finance GTM Operations Revenue Systems and Data without direct authority.
• Hands-on: Energized by ambiguity and comfortable moving between high-level strategy and hands-on execution.
   

Whats in it for you

Achieving our crazy big goals motivates us to work hard - and we do - but youll also experience lots of moments of magic connectivity and fun woven throughout life at Canva. We also offer a range of benefits designed to set you up for success both in and outside of work.

Heres a taste of whats on offer:

• Equity packages we want our success to be yours too
• Health benefits plans to support you and your wellbeing
• 401(k) retirement plan with company contribution
• Inclusive parental leave policy that supports all parents and carers
• Annual Vibe & Thrive allowance to support your wellbeing social connection office setup and more
• Flexible leave options that empower you to be a force for good take time to recharge and support you personally

Other stuff to know

We make hiring decisions based on your experience skills merit and business needs in compliance with applicable local laws.

We celebrate all types of skills and backgrounds at Canva so even if you dont feel like your skills quite match whats listed above - we still want to hear from you!

When you apply please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. Please note that interviews are conducted virtually.

Check out for more info.

Remote Work :

No

Employment Type :

Full-time