Growth Marketing Manager

Garner is on a mission to transform the U.S. healthcare system and were the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550 proprietary clinical metrics across 80 specialties to a dataset of 320M patients to identify the best-performing doctors then using compelling incentives to steer members to the care that helps them get healthier faster.

The result is a rare win win better care and lower costs for both members and just five years our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If youve ever wanted your work to solve a problem that touches every person in this country this is the opportunity to do exactly that. Youd be joining a team fundamentally reimagining healthcare in the U.S. and using AI to scale that impact further and faster than anyone else can.

About the role:

We are seeking an exceptional Growth Marketing Manager to join our Growth Marketing team and shape how we drive Garner adoption at our largest clients. This role will report to the VP of Growth Marketing.

Were looking for a Growth Marketing Manager who will develop & optimize marketing campaigns (e.g. email SMS direct mail creating customized marketing assets by customer) at our largest clients to drive member sign-ups and engagement with Garner support marketing operations. This position will work closely with the Customer Success and client teams to promote Garner to employees and support client retention. As Garner scales fast you will also build scalable automated and efficient processes and tools (including building AI tools). This is a high-impact role at the heart of our growth engine - helping us engage more members deliver a first-class member experience and improve health outcomes at scale.

Where you will work:

If HQ: This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday Wednesday and Thursday.

• Develop and execute custom client marketing campaigns - cross-channel campaigns (eg email SMS direct mail employer-sent communications on Garner) to drive client retention and member engagement
• Utilizing marketing automation tools (Iterable) to build test and optimize email/sms campaigns ensuring optimal delivery and engagement.
• Manage our marketing asset library - including updating Figma/Google Slide/Google Doc marketing asset templates for new product launches client customizations etc. and working with designers to develop new marketing collateral
• Analyzing campaign performance metrics and customer data to generate insights and recommendations for campaign optimization
• Owning key operational processes (eg working with print & swag vendors)

• Collaborate cross-functionally: Partner with Customer Success Product Data & Reporting to support new product launches custom client marketing initiatives and optimize marketing performance
• Build Scalable Processes & AI tools: You will automate workflows and build AI tools for engagement marketing - making us more efficient (i.e. executing on automation & operational improvements) in how we work with stakeholders and how we track strategize and execute on member engagement.

• Bachelors degree in marketing business or related field preferred
• 4 years of B2C marketing experience in member marketing member engagement lifecycle marketing market operations growth marketing or similar role
• Experience from a high-growth start-up marketing agency and/or digital health tech company preferred.
• Hands-on experience with cross-channel marketing platforms preferably Iterable
• Tactical execution of email segment and campaign builds
• Familiarity with HTML/CSS for basic email template customization
• Basic design experience for marketing collateral (e.g. Google Slides Figma)
• Results-oriented strategic thinker & analytical problem solver who can break down ambiguous complex problems proactively identify opportunities and translates vision into action - all while managing multiple complex initiatives simultaneously
• Bias for innovative & experimentation constantly seeking to test new growth tactics and channels and partner with cross-functional stakeholders to bring new ideas to life
• A self-starter with the ability to roll up your sleeves and juggle multiple priorities & deadlines doing whatever is necessary to ensure company success; thrives in a fast-paced dynamic start-up environment
• A desire to be a part of a high-performing mission-driven team that operates with intense urgency a strong sense of individual accountability and a commitment to authentic feedback.

This is a unique opportunity to join a fast-growing company in a transformative role helping shape the future of healthcare.

Platforms we use

• Iterable Figma Google Slides Google Docs Mixpanel Google Drive Dropbox Asana Salesforce Looker DubCo Vimeo

Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time.

Youll work on problems that matter at a company working to change healthcare at scale. Youll work at the intersection of AI and systemic healthcare reform where the problems we solve are as interesting and compelling as the mission.

At Garner youll take on real ambitious problems with real ownership and autonomy alongside exceptional principles-based people who genuinely want you to win. Its demanding by design. Youll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isnt the right fit for everyone and thats intentional. The people here are driven by whats at stake for real people and thats what gives our intensity its purpose.

The target salary range for this position is $120000 - $140000. Individual compensation for this role will depend on various factors including qualifications skills and applicable addition to base compensation this role is eligible to participate in our equity incentive and competitive benefits plans including but not limited to: flexible PTO Medical/Dental/Vision plan options 401(k) with company match flexible spending accounts Teladoc Health and more.