Group Sales Manager, The Statler Hotel

The SC Johnson College of Business unites three topranked schools to deliver a comprehensive interdisciplinary business education. Its mission is to transcend traditional business boundaries transforming critical thinking into practical realworld solutions. The colleges visionto inspire leaders who build sustainable shared prosperity - is supported by core values of excellence inclusion engagement community and impact. These principles guide every program and initiative fostering a collaborative environment dedicated to positive societal influence.

The Peter and Stephanie Nolan College of Hotel Administration at Cornell University is renowned for its pioneering hospitality education. Its mission is to cultivate leaders who excel in the hospitality industry through a blend of business acumen and innovative thinking. The college values excellence community and a commitment to shaping the future of hospitality.

As part of the SC Johnson College of Business and proudly affiliated with the Peter and Stephanie Nolan School of Hotel Administrationthe worlds premier hotel school The Statler Hotel stands as Cornell Universitys living laboratory for hospitality excellence. Known as the premier hotel that teaches The Statler Hotel blends modern elegance with the vibrant energy of campus life offering guests an immersive experience while serving as the operational training ground for future leaders of the global hospitality industry.

With more than 150 guest rooms awardwinning service and stateoftheart conference and event facilities The Statler Hotel hosts many of Cornells most important gatherings. Its mission is rooted in delivering exceptional guest experiences while advancing hospitality education through handson learning innovation and a deep commitment to service. As a cornerstone of Cornells hospitality ecosystem the hotel plays a vital role in shaping the next generation of industry professionals.

Position Summary:

The Group Sales Manager is responsible for generating group business and maximizing revenue within assigned market segments through proactive prospecting account development relationship management and the rebooking of past events. This position develops new business while building strong long-term relationships with existing clients and Cornell partners.

Working closely with the Director of Sales & Marketing the Group Sales Manager develops and executes sales strategies designed to achieve the hotels revenue and market-share goals. The position also partners with the hotels Strategy Team to evaluate group opportunities in the context of transient demand need periods displacement considerations and overall hotel performance to ensure the optimal mix of business.

The Group Sales Manager manages the sales process from prospecting and lead qualification through proposal negotiation contracting and turnover to the event team. The successful candidate will be highly organized responsive relationship-focused and comfortable balancing multiple priorities in a fast-paced hospitality environment.

This position requires regular travel within the assigned market and occasional overnight travel to attend sales calls client meetings trade shows conferences and other business-development events. A valid drivers license and reliable transportation are required for local and regional travel.

This position offers a base salary plus eligibility to participate in the Statlers Sales Incentive Plan. Participation and payout are not guaranteed and are subject to plan terms and eligibility criteria.

As a leader within The Statler Hotel the Group Sales Manager also contributes to our unique educational mission modeling hospitality leadership and supporting the development of the next generation of industry professionals.

• Proactively prospect and develop new group accounts within assigned market segments.
• Manage and grow existing accounts and pursue repeat/rebook opportunities.
• Respond to leads and prepare proposals within established response-time standards.
• Conduct site tours and client presentations.
• Negotiate rates concessions and contract terms within established guidelines.
• Maintain accurate account activity and opportunity information in Delphi.
• Participate in sales calls networking events trade shows and other business-development activities.
• Partner with Revenue/Strategy to evaluate group opportunities displacement and need periods.
• Meet or exceed established room-night revenue activity and/or conversion goals.

Required Qualifications:

• Bachelors degree in hospitality business or a related field or an equivalent combination of education and relevant experience.
• Minimum of three years of relevant hospitality sales corporate sales conference/convention sales or comparable experience.
• Demonstrated success meeting or exceeding revenue sales activity and client retention goals.
• Strong relationship-building negotiation and consultative selling skills.
• Excellent verbal written and presentation communication skills.
• Proficiency with CRM sales management and business productivity platforms.
• Ability to analyze sales data forecast opportunities and make data-informed decisions.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Ability to work independently and collaboratively in a fast-paced environment.
• Commitment to inclusion customer service excellence and professional integrity.

Preferred Qualifications:

• Hospitality hotel conference center destination marketing or higher education sales experience.
• Experience with Delphi or a comparable hotel sales and catering system preferred
• Knowledge of hotel revenue management principles group displacement analysis and strategic pricing.
• Experience utilizing data visualization reporting tools or business intelligence platforms.
• Familiarity with digital prospecting social selling and virtual client engagement strategies.
• Experience working in a teaching hotel higher education or mission-driven organization.

This is a full-time hybrid position based in Ithaca tocommensuratewith education and experience.

Rewards and Benefits:

• Cornell receives national recognition as an award-winning workplace for our health wellbeing sustainability and diversity initiatives.

• Our benefits programs include comprehensive health care options generous retirement contributions access to wellness programs and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: this link to learn more about the Total Rewards of Working at Cornell: leave provisions include three weeks of vacation and 13 holidays: Martin Luther King Jr. Day Memorial Day Juneteenth Independence Day Labor DayThanksgivingand the day after and an end of the year winter break from December 25-January 1. To offer greater flexibility forobservingfaiths andtraditionswe also offer twoadditionalfloating holidays. Learn more about our generous leave provisions:Holiday and Accrued Time Off Working at Cornell

• Cornells impressive educational benefits include tuition-free Extramural Study and Employee Degree Program tuition aid for external education and Cornell Childrens Tuition Assistance Program.Education Benefits Working at Cornell

Application Procedure:

When applying through our system please remember to attach your application materials (Resume and Cover Letter) in either Microsoft Word or PDF the Experience Section of your application use the Drop Files Here box to manually drag document(s) into your a more detailed description and instructions on how to apply online please click here as an external candidate.

NOTE:Cornell employees must apply through the Internal Cornell Career site.

• Relocationassistanceis not available for this position.

• No visa sponsorship is available for this position.

• This is a full-time hybrid position based in Ithaca NY.

University Job Title:

Sales Specialist II

Job Family:

Administration

Level:

E

Pay Rate Type:

Salary

Pay Range:

$65447.00 - $75632.00

Remote Option Availability:

Hybrid

Company:

Endowed

Contact Name:

Lisa Rhoads

Contact Email:

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