Grand Williston Hotel & Convention Center House Attendant Lead

The House Attendant Lead serves as a primary point of contact for questions and/or complex problems in partnership with Housekeeping leadership. This role also performs the responsibilities of a House Attendant to include cleaning and maintaining the appearance of the public areas of the hotel deep cleaning of assigned areas setting-up and maintaining complimentary hotel lobby functions including the coffee service and nightly concierge events cleaning and setting-up meeting room functions delivering service items to guest rooms upon requests from the front desk and driving shuttle van when needed (property specific).

QUALIFICATIONS:

• High School diploma or equivalent and at least 1 year of experience in a hotel or a related field preferred.
• Must have a valid driver license for the applicable State and an acceptable MVR (Motor Vehicle Driving record (property specific-driving).
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful high pressure situations.
• Must maintain composure and objectivity under pressure.

JOB RESPONSIBILITIES:

• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Clean/Buff floors daily according to hotel standards.
• Shampoo carpets in the public areas according to hotel standards.
• Shampoo furniture as needed according to hotel standards.
• Clean Public restrooms and ensure maintenance on a regular basis/ as needed throughout the shift
• Handle all requests for luggage assistance at check in/our in a friendly efficient and courteous manner.
• Practice safe work habits to ensure safety to guests fellow associates and self.
• Handle items for Lost and Found according to Aimbridge Hospitality standards.
• At the end of the shift turn in all keys and assignment sheets to the Housekeeping or Front Office.
• Complete daily assignment check list and submit to supervisor at the end of the day.
• Perform other tasks/jobs as assigned by the supervisor or manager.

After an initial waiting period those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical Dental and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:
Located close to Williston Basin Speedway and Williston State College the Grand Williston Hotel & Conference Center offers a warm and friendly welcome for your visit to North Dakota. Unwind in one of our spacious guest rooms featuring our newly upgraded mattresses for the perfect nights sleep; enjoy HDTV stay connected with free WiFi and start your day with a hot breakfast at our full-service restaurant. Tavern at The Grand is also open for dinner drinks and games. Bring the kids and enjoy family time at our indoor pool with a waterslide. Our goal is to make every guest feel at home. What sets us apart is our team-oriented culturewe think as we not I. We collaborate support each other and hold daily Stand-up Meetings to celebrate wins recognize employees and discuss ways to continuously improve our service. Our shared commitment is to create unforgettable experiences for our guests. As part of a company managing over 800 hotels worldwide we take pride in our diverse workforce and people-first approach to business. Our employees enjoy fantastic benefits including hotel discounts discount programs online training courses management apprentice programs leadership development opportunities and much more. So if youre looking for a place where you can grow succeed and belong come join us!

Required Experience:

IC