Graduate Assistant- (Research) Counseling

Agency

Department

INSTRUCTIONS TO APPLICANT:

During the application process the My Experience page has a section provided Attachments (Resume/CV References Cover letter etc.) to upload required documents.

• Use the Upload button to add each document.
• You will be able to upload up to 5 documents. Be aware that the maximum size allowed for any one document is 5MB.
• All documents must be electronically submitted through the Texas A&M Online Employment Services website to be considered.
• Incomplete or improperly submitted applications may be excluded from consideration.

Please provide the following documents:

• Cover Letter
• Resume/CV

Please do not withdraw your application in an attempt to upload a missing document. If you need assistance with this or any other matter please contact us at

SUMMARY:

Totalnumber ofhoursto beworkedperweekrequired to work20hourswhiletakingclasses. Positionispaidmonthly salary andmust earn set amount determined by East Texas A&M.

Graduate Research Assistant for the Department of Counseling will provide timely and professional responses received by phone email or in-person from students their families the community and other constituents who inquire about the steps to Department ofCounselingStudent WorkerdeliversexcellentcustomerserviceandmaintainsfamiliaritywithTexasA&M University System and procedures while ensuring integrity and effective utilization of data for student information and determining access rights to such information understanding University and external (e.g. FERPA) policies.

RESPONSIBILITIES:

Identify betweenthreeand eight primarydutiesand responsibilitiesforthe primarydutiesand responsibilitiesin order of importance. Begin eachstatement withanactionverb. Examples ofdutiesandresponsibilitieslisted below:

• Assistwithansweringtelephonesfaxingfilingcorrespondencerunningerrandsoncampusstuffing envelopes andmaking copies.
• Greetoffice guestsanswerquestions anddirect themtotheproper individual(s).
• Greetstudentsandtheirguestsandswipetheminbeforeallowingentryintoaresidencehall.
• Maintaindocumentsandspreadsheets.
• Providequalitycustomer service.
• Collaborateand communicatewithsupervisor.
• Coordinatethemaintenanceoffilesrecords communications either in writing or in person during meetings.
• Contributetotheoverallsuccess oftheCounselingDepartmentbyperformingallotherdutiesandresponsibilitiesas assigned.

QUALIFICATIONS:

• Experience/Knowledge/Skills:The abilitytooperate andtroubleshootelectronicofficeequipmentcomputersandperipherals is required. Effective verbal and written communication skills are required.
• Education:Must beactivestudent forTexasA&M University-Commerce. Studentcanbeanundergrad orgraduatelevel.
• Knowledge/Skills: (forexampleMicrosoftWordor Excel) and use of programs like OneDrive Google Drive etc. Ability to actively use social media platforms to showcase the Department of Counseling.
• Abilityto: tohandleconfidentialmattersandtobe professional. Ability to work well with groups of and work cooperatively with others. Work with sensitive information and maintain confidentiality. Organize and set priorities maintain records interpret and prepare reports and compose memoranda and letters.
• PhysicalRequirements:Ability tositforextendedperiods duringscheduledshifts.

All positions are security-sensitive. Applicants are subject to a criminal history investigation and employment is contingent upon the institutions verification of credentials and/or other information required by the institutions procedures including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.