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Gordon Ramsay Host
Job Location:
Job Location:
Baltimore, MD - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
5 September 2026 (17 hours ago)
Posted:
Application Deadline:
3 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Description
Responsibilities
Qualifications
The Host/Hostess serves as the first point of contact for guests and plays a critical role in creating a welcoming and memorable dining experience. This position is responsible for greeting guests managing reservations coordinating seating arrangements and maintaining effective communication with restaurant management to ensure exceptional guest service. The Host/Hostess must consistently demonstrate professionalism warmth and attention to detail while supporting restaurant operations in a fast-paced environment.
Responsibilities
- Welcome guests in a friendly courteous and professional manner.
- Verify reservations and efficiently manage guest seating using established seating plans and reservation procedures.
- Escort guests to their tables and provide a warm introduction to their dining experience.
- Address guest inquiries regarding menu offerings restaurant amenities operating hours and special events.
- Thank guests for dining with us and provide a sincere farewell as they depart.
- Recognize and provide exceptional service to VIP guests including Diamond and Seven Stars members.
- Maintain guest satisfaction by communicating wait times accurately and professionally.
- Utilize OpenTable and other reservation systems to manage bookings and walk-in guests.
- Utilize OpenTable and other reservation systems to manage bookings and walk-in guests.
- Enter walk-in reservations and maintain accurate guest information in accordance with established business practices.
- Review daily reservations and seating assignments prior to service.
- Coordinate with management regarding table availability station assignments special requests and VIP reservations.
- Monitor dining room flow and communicate seating trends guest volume and reservation updates to management in real time.
- Maintain reserved seating blocks for VIP guests and communicate adjustments when necessary.
- Develop and maintain comprehensive knowledge of menu offerings ingredients preparation methods and daily specials.
- Promote featured menu items restaurant offerings and special events when appropriate.
- Attend all required training programs pre-shift meetings and educational sessions.
- Work collaboratively with service staff bartenders and management to ensure a seamless guest experience.
- Learn and follow all departmental service standards and operating procedures.
Qualifications
- High School Diploma or GED required.
- Associates degree in hospitality Food & Beverage Management or a related field preferred.
- Previous experience as a Host/Hostess Greeter or Guest Service Representative in a high-volume restaurant hotel or hospitality environment preferred.
- Experience with reservation management systems such as OpenTable preferred.
- Basic computer proficiency including Microsoft Office applications required.
- Exceptional guest service and interpersonal communication skills.
- Ability to remain poised and professional in a fast-paced environment.
- Strong organizational and multitasking abilities.
- Ability to work effectively both independently and as part of a team.
- Ability to accurately manage reservations guest flow and seating arrangements.
- Knowledge of restaurant operations and hospitality service standards preferred.
- Ability to stand and walk for extended periods throughout a shift.
- Ability to bend reach lift and carry up to 25 pounds occasionally.
- Ability to perform repetitive movements and multitask in a high-volume environment.
- Ability to work flexible schedules including nights weekends holidays and special events
About Company
Caesars Entertainment invites you to indulge in elegance. Hotels, upscale casinos, breathtaking shows, and gourmet dining – where entertainment reaches new heights!
