Global Head of SPM Services
Job Location:
Alpharetta, GA - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.
We build breakthroughstogether
SAP innovations help more than400000 customersworldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with 200 million users and more than100000 employeesworldwide we are purpose-driven and future-focused with a highly collaborativeteamethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP we buildbreakthroughstogether.
Whatyoulldo
TheGlobal Head of SPM Services leaderwillbe responsible forall business operations associated with SAP Consultingrecurring services and ongoing customer service /customer leader willbe responsible forgrowing SAPs services revenue while continuing to improve margin contributionand software renewals.
This role will lead an organization ofapproximately100 employees with a revenue targetand cloud revenue targetthat delivers a simple to consume adoption and consumption portfolio driving cloud success and customer outcomes.
As the Global Head of SPM Services key responsibilities include:
Create and execute aGlobalservicesportfolio and GTMto drivecloudgrowth bestpracticesand margin increase.
Establish a culture of collaboration within thebusinesses.
Work with other Market Unit leaders and Service Sales counterparts to ensure organizationalobjectivesand metrics are met (inclusive of Bookings Revenue ProfitUtilization Innovation Client Satisfaction).
Drive/Support implementation pursuits within cross disciplinary teams.
Accurately forecast revenue forassociatedbusiness portfolio.
Drive the business planning process integrating all regional customer-facing functions: sales delivery partners solution support and professional services.
Responsible for mentorship and development of internal talent to ensure a robust succession bench.
Responsible and accountable for driving the development and execution of allRegionalbusiness plan and ensuring that P&L performance targets for the LOB are met and exceeded for profit/contribution and all applicable revenue streams: license consulting training maintenance & hosting
Work with other Market Unit leaders and Service Sales counterparts to ensure organizationalobjectivesand metrics are met (inclusive of Bookings Revenue ProfitUtilization Innovation Client Satisfaction).
Drive/Support implementation pursuits within cross disciplinary teams.
Accurately forecast revenue forassociatedbusiness portfolio.
Ensure effective and successful client escalations while building/strengthening executive level relationships.
Establishing sustainable and measurable internal standardization programs and productized services that drive increased On Time/Budget delivery results.
Works with Service and Software sales teams to understand salespipelineand develop associated delivery execution plans.
What you bring
The successful candidate forGlobal Head of SPM Serviceswill bring the following experience and attributes:
15 years of professional workexperience ofworking in a services delivery.
Experience in or with Solution Development Development Operations.
Cloud product knowledge across Solutions/Tools applicable across Buying Centers.
Demonstrated large globalprojectand program management skills.
Experience working within a highly matrixed global organization and with multicultural teams of experts.
Strategic vision and ability to translate business solutions and opportunities into strategies and actions.
Exceptional leadership organizational and interpersonal skills; the ability to work well with people from different disciplines with varying degrees of technical experience; competence in clear concise and tactful communication with senior executive management clientspeersand team members.
Language requirements: Fluency in English any other language an asset. Fluency in the language of local marketsdesirable.
Education requirements:Bachelors Degreeor equivalent accreditationrequired;Masters Degreeor MBA Preferred.
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.
We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity age gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability.
Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAPs commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted annual combined range for this position is00USD.The actual amount to be offered to the successful candidatewill be within that range dependent upon the key aspects of each case which may include education skillsexperience scope ofthe role location etc. as determinedthrough theselection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.
AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: 458050 Work Area: Consulting and Professional Services Expected Travel: 0 - 10% Career Status: Executive Employment Type: Regular Full Time Additional Locations: #LI-Hybrid
Required Experience:
Director
About Company
SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer soluti ... View more
