Global AV Events and Production Engineer

Fastly helps people stay better connected with the things they love. Fastlys edge cloud platform enables customers to create great digital experiences quickly securely and reliably by processing serving and securing our customers applications as close to their end-users as possible at the edge of the Internet. The platform is designed to take advantage of the modern internet to be programmable and to support agile software development. Fastlys customers include many of the worlds most prominent companies including GitHub Yelp Paramount and JetBlue.

Were building a more trustworthy Internet. Come join us.

Posting Open Date: 10/15

Anticipated Posting Close Date*: 11/15

*Job posting may close early due to the volume of applicants.

Global AV Events and Production Engineer

Fastly is a leading technology company dedicated to providing a better faster internet experience. Were seeking an AV (Audio-Visual) Events and Production Engineer to elevate our company event experiences someone who can both keep day-to-day AV reliable and build a long-term program for Fastlys global AV footprint as we scale.

This role supports the operation of the companys voice wire and computer data services. Maintains documentation on network configuration mapping processes and service. Conducts research on network products services protocols and standards. Troubleshoots problems configures and tests networks. May install and repair new and upgraded voice/wire systems data terminals and networks.

What Youll Do:

• Provide on-site AV support and live streaming for company events All Hands Sales Kickoff Company Kickoff QBRs Exec Summit and more
• Work on the design installation and configuration of AV systems across our global office footprint partnering with Workplace on new builds upgrades and decommissions
• Collaborate with external AV vendors for customer-facing events and provide support to our Communications and Events team
• Develop and maintain AV standards documentation and training so the broader support team can troubleshoot and maintain systems confidently
• Maintain conference room AV systems and our global equipment inventory through regular upkeep
• Conducts research and evaluate new AV products via pilots to recommend future enhancements
• Participate in general service desk triage: monitor the support queue assess incoming requests categorize and prioritize them resolve what you can and route or escalate the rest to the right team with clear context

What Were Looking For:

• 5 years of experience in the AV space including designing and deploying integrated AV systems across global corporate offices
• Experience in a service desk IT support or help desk environment including triaging prioritizing and escalating requests against SLAs
• A track record of building trust with both internal stakeholders and external vendors
• Experience scoping large efforts prioritizing competing demands and negotiating timelines
• Excellent written and verbal communication skills with the ability to work independently across multiple priorities
• Familiarity with ticketing systems (Jira a plus) and VC platforms (Zoom Teams)

Well be super impressed if you have experience in any of these:

• Holding a certification in A/V technology
• Using data-driven metrics to guide AV technology investment and measure program performance
• Translating stakeholder requirements into an actionable roadmap and driving improvements at both the local office and global program level
• Running technology pilots and evaluations that directly informed adoption decisions
• Consulting directly with event organizers on technical requirements and keeping them informed before and during live events

Work Hours

• This position will require you to be available during core business hours.

Work Location(s) & Travel Requirements

This position has one opening and can be hired in the following preferred office locations:

• San Francisco CA
• Denver CO

Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home.

SF / LA Fair Chance Ordinance Statement

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Salary

The estimated salary range for this position is $111000 to $147996.

Starting salary may vary based on permissible non-discriminatory factors such as experience skills qualifications and location.

This role may be eligible to participate in Fastlys equity and discretionary bonus programs.

Benefits

We offer a comprehensive benefits package including medical dental and vision insurance. Family planning mental health support along with Employee Assistance Program Insurance (Life Disability and Accident) a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2026 we offer 12 paid local holidays 12 paid company wellness days.

Why Fastly

• We have a huge impact.Fastly is a small company with a big reach. Not only doour customershave a tremendous user base but we also support a growing number ofopen source projects and of code employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.

• We value diversity.Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.

• We are passionate.Fastly is chock full of passionate people and were not one size fits all. Fastly employs authors pilots skiers parents (of humans and animals) makeup geeks coffee connoisseurs and more. We love employees for who they are and what they are passionate about.

Were always looking for humble sharp and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying.

All job applications must be submitted through our official careers site at We will never request sensitive information such as your Social Security number bank account or credit card information during the application process. All official communication will come from an @ or @ email address.

Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin family or parental status physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable laws regulations and ordinances.

Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact your Recruiter or the Fastly Employee Relations team at or .

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