GIS Support Services Supervisor (IT Business Analyst – Journey)
Job Location:
Tumwater, WA - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
- Description
About WSDOT
The Washington State Department of Transportation (WSDOT) is a multimodal agency with a global reputation for excellence. Our dedicated workforce plans designs builds and operates an integrated transportation system that safely and efficiently moves people and goods throughout the addition to maintaining over 20000 lane miles of state highway and 4100 bridges WSDOT leads an award-winning Active Transportation Plan manages the worlds longest floating bridge and operates the largest ferry system in the nation!
The Opportunity
WSDOT is seeking a strategic and technically skilled journey level IT Business Analyst to serve as the Geographic Information Systems (GIS) Support Services this role you will lead the delivery administration and advancement of enterprise GIS services that support the agencys mission to provide safe reliable and cost-effective transportation solutions across Washington State. The GIS Support Services Supervisor will also provide technical leadership and consultation to implement complex mission-critical GIS applications spatial data management enterprise GIS resources and innovative geospatial solutions while supervising a team of GIS professionals. This position plays a key role in supporting transportation planning roadway operations safety asset management and decision-making by delivering reliable GIS technologies and services to WSDOT staff partner agencies and the traveling public.
What to ExpectThe Multimodal Planning and Data Divisions GIS and Roadway Data Office provides enterprise GIS services that support transportation planning engineering maintenance operations and data-driven decision making throughout WSDOT. The GIS Services Team administers the agencys ArcGIS Enterprise Portal and ArcGIS Online environments provides GIS software support technical consulting spatial analysis training custom cartography and web-based mapping solutions.
Among the varied range of responsibilities held within this role theGIS Support Services Supervisor will:
- Supervise professional IT GIS technology specialists to deliver GIS helpdesk web GIS system administration and GIS technology training services to staff agency wide.
- Direct web-based geospatial technology configuration and customization custom GIS project and product consultation and development and the development of or access to adult learning resources about GIS technology.
- Provide advanced GIS technology business analysis and solution consultation.
- Direct administration of the agencys web-based GIS technology and technical processes to enable geospatial web content to meet business needs.
- Be responsible for cartographic product development and management.
- Provide Emergency Operations Center (EOC) support; and provide active membership/participation to the WSDOT Incident Management Team (IMT).
- Serve in assigned Command and General Staff positions in applicable WSDOT EOCs including responding with little or no notice to a disaster or major incident.
Qualifications
To be considered for this opportunity the following competencies are required:
GIS Business Analysis
- Professional level relevant GIS analyst/specialist work experience providing GIS products and services to business groups within an enterprise environment.
- Proven ability to elicit business needs for GIS solutions determine appropriate platforms technologies data sources and products and document solution specifications.
- Demonstrated professional level knowledge of cartography and spatial analysis principles.
ESRI GIS Technology and Geospatial Data
- Demonstrated professional level experience applying ESRIs geospatial technologies to meet enterprise and business unit level business needs trouble shoot and research technical GIS problems and teach others about the GIS concepts and principles needed to properly apply GIS tools.
Enterprise GIS Portal Administration
- Demonstrated professional experience working with ESRIs Enterprise Portal ArcGIS Online and other web/cloud SaaS product technologies to develop manage and publish web services as a professional enterprise level public agency.
Geospatial Data Concepts and Cartographic Principles
- GIS training /coursework covering geospatial data management spatial analysis cartography or geospatial data science concepts.
Technical Guidance and Instruction
- Demonstrated professional level technical writing and presentation skills. The ability to sell GIS services and solutions to internal and external stakeholders through demonstrations and public speaking.
Customer Service & Relationship Management
- Demonstrated experience maintaining positive relationships with customers and coworkers both technical and non-technical.
Growth Mindset and Service-Oriented
- Actively demonstrates a commitment to learning and growth.
- Takes action to meet the needs of others.
It is preferred that qualified candidates also demonstrate/have:- Business Workflow and Requirements Analysis: Ability to translate vague business problems into technical geospatial requirements. Able to map as-is processes and to design and specify the to-be GIS solution.
- Project Management: Skilled in establishing measurable task and performance goals monitoring workflows and ensuring high quality results within given timelines.
- Staff Management and Development: Experience supervising a technical team including performance management strategic planning and coaching. Ability to lead others to adapt to new technologies and procedures while maintaining positive attitudes.
- Linear Referencing System Experience: Working knowledge of GIS-based Linear Referencing System (LRS) data and uses.
- Database Management: Professional experience with relational database systems and data extraction tools and techniques.
*To review the full Position Description please follow the directions in the Contact Us section of this posting.
Important Notes
- This recruitment may also be used to fill additional positions per business needs.
- In addition to base salary employees may be entitled to other forms of compensation depending on the type duties or location of the position. For union-represented positions more information on other forms of compensation can be found in the applicable Collective Bargaining Agreements. Information on other compensation types for non-represented positions can be found in Chapter 357-28 of the Washington Administrative Code.
- This position offers flexible/hybrid remote work options.
- WSDOT does not use the E-Verify system therefore we are not eligible to extend STEM Optional Practical Training (OPT). For more information please visit
Why WSDOT
- Work-Life Balance We are committed to ensure that our staff experience the reward of public service while also sustaining a routine that suits each individuals lifestyle. As such there are a number of flexible schedule options available including telework options for eligible positions.
- Paid Leave In addition to 12 paid holidays full-time employees earn up to 25 paid vacation days per year!
- Tuition Assistance Permanent employees have several options for assistance with education expenses including tuition reimbursement programs government discounts at participating colleges throughout the state and eligibility for federal student loan forgiveness.
- PlanFor Your Future WSDOT offers a comprehensive benefits package that includes a variety of healthcare options. Employees also have their choice of state retirement programs and much more. Go to State Benefits for more information.
Check out this video to learn more:Why WSDOT
How to ApplyApplications for this recruitment will be accepted electronically. Your relevant experience may be evaluated to determine salary. Therefore it is very important that the Work Experience portion of the application be completed in as much detail as possible.
In order to be considered for this opportunity please include the following with your online application:
- An attached Resume outlining (in reverse chronological order) your experience to date.
- An attached Cover Letter that further explains your qualifications and indicates why you believe you are a viable candidate for this role.
- Contact details for a minimum of three (3) individuals who can attest to your work performance technical skills and job-related competencies. NOTE: This information may be entered in the References section of the online application; does not require an additional attachment.
Please click the APPLY button to proceed.Note that you will be prompted to either sign in or create an account. This step is required in order to submit an application to this opportunity.
WSDOT is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected included and empowered to bring unique ideas to the agency. Our diversity and inclusion efforts include embracing different cultures backgrounds and viewpoints while fostering growth and advancement in the workplace. All persons regardless of race ethnicity age veteran status sexual orientation and/ or gender identity are encouraged to apply. Persons with disabilities needing assistance in the application process or those needing this job announcement in an alternative format may contact the listed Recruiter.
Contact Us
For inquiries aboutthis posting you may contact the assigned Recruiter at.Please be sure to reference26DOT-HQ-03295ein the subject line.
Required Experience:
Manager
