General Merchandise Team Leader

Pay is based on several factors which vary based on include labor markets and in some instancesmay include education work experience and addition to your pay Target cares about and invests in you as a team member so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs which may include medical vision dental life insurance and more to help you and your family take care of your whole benefits for eligible team members include 401(k) employee discount short term disability long term disability paid sick leave paid national holidays and paid competitive benefits from financial and education to well-being and beyond at ABOUT TARGET

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.Learn more about Target here.

ALL ABOUTGENERAL MERCHANDISE

Experts of operationsprocessand efficiency who enable a consistent experience for our guests.

Teams in General Merchandise (GM)prioritize guest experience while blending completion of tasks that ensure product is available and easy to shop replenishment pricingand signing setting andmaintainingthe sales floor and the GM teams also execute inbound outbound and fulfillment responsibilities.

At Targetwe believe in ourleadershaving meaningful experiences that help them build and develop skills for a career. The role of a General Merchandise Team Leader can provide you with theskills and experienceof:

• Guest service fundamentals and experience building a guest-first cultureon your team

• Retail business fundamentalsincludingdepartment sales trends inventory management guest shopping patternspricingand promotions strategies

• Leading a team by planning department(s) daily/weekly workload to support business priorities and deliver sales goals with alignment from your direct leader all while driving process improvements and enhancing workload efficiency

• Leading a team of hourly team membersincluding skills in interviewing developing coachingevaluatingandretainingtalent

• Coachingand traininghourly team members tobuilda team of hourly team memberswithdirectionfrom yourdirect leader

As a General Merchandise Team Leader no two daysare ever the same but a typical daymost likelywillinclude the following responsibilities:

• Consistently deliver guest experience commitments to create an Easy Inspiring and Friendly guest experience

• Ensures every team member understands is trained and consistentlydelivers onTargets guest experience commitmentsand consistent operations

• Actively observes and provides feedback holding team members accountable while recognizing great guest experience moments

• Reviews area guest financial and team outcome metrics toidentifyopportunitiestakes action to improve andaligns team on the right behaviors and execution celebrates wins drives results that deliver outcomes and elevates the guest experience

• With your directleadersguidance lead the execution ofdaily/weekly workload to deliver on department and store sales goals and guest engagement including receiving productsmerchandisingsigningsettingand updating merchandise salesfloor displays samplingrestocking shelves organizing backroomsand price changefor GM areas

• With guidance from yourdirectleader educate your team on how operational procedures such as setting up and organizing merchandise managing product accuracy andstock levels andmaintainingsales floor areas affect inventory management store profitability and product availability

• Help assess reporting toidentifygaps in GM processes andassistto developa plan to resolve for your direct leader to review and approve

• Be an expertofoperations accuracyprocessand efficiency

• Assign daily tasks to TMs based on planned workload and guest traffic patterns ensuring alignment with weekly and monthly business priorities set by yourdirectleader

• With your direct leaders guidance help establish clear goals and expectations and hold team members accountable to expectations

• With your direct leaders guidance help with efficient delivery to our guests by leading pick pack and ship fulfillment work accurately(if applicable) and assess reporting in fulfillment toidentifygaps andassistto developa plan

• Help enablea consistentexperience for our guests by ensuringproductis in stock available accurately priced and signedonthe sales floorwhile prioritizing guest all teams and leaders (includingclosingteam) toidentifykey priorities and ensure the store is guestready in alignment with your leaders direction

• Stay informed about relevant trends and products to educate team members by relaying Target communications from available tools and resources during team connection moments

• Evaluate candidates for open positions and develop a guest-centric team as directed by culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through developmentcoachingand team interactions

• Identifyteam membersfor futureleaderpositionsandutilizegrowth development to build a talent pool within your department

• Support guest services such as back-upcashier digital fulfillment processes whilemaintaininga compliance culture including compliance with federal state and localadult beveragelaws

• Demonstrate inclusivity by valuing diverse voices and approaches being authentic and respectful and creatingequitableexperiences

• Demonstrate a culture of ethical conductfollowing all Target policies and safety procedures adhere to role-specific guidelines (e.g. food safety pricing) and help maintain a safe compliant workplace by reporting and correcting hazards; lead and hold the team accountable to work in the same way

• Lead anddemonstratea safety culture through modeling and recognizing safe behaviorsidentifyingand correcting hazards holding team accountable to following safety expectationsassistingwith incident response and reporting/investigating injuriestimelyand accurately

• Model the execution of physical security processesin order toenhance the instore security culture

Support merchandise protection strategies across thetotalstore;including ordering storage and application as directed by best practices.

• If applicable as a keycarrier follow all safe and secure training and processes

• Occasionally assume store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts based on store needs

• Address all store emergency and compliance needs

• All other dutiesbasedon business needs

WHAT WE ARE LOOKINGFOR

This may be the right job for you if:

• You enjoy interacting and helping others - including guests thatshopour store and fellow team members you work with

• You thrive in a fast-moving highlyactiveand physically demanding role where teamwork flexibility and creative problem solving are key to success

• You are open toworkingavariablework schedule with varying hoursdaysor shifts (including nights weekends holidays closing shiftsand other peak shopping times)

The good news is that we have some amazing training that will help teach you everything you need to know to be aGeneral are a fewthingsyouneedfrom the get-go:

• High school diploma or equivalent

• Age18 or older

• Previousretail experience preferred but notrequired

• Lead and hold others accountable

• Communicate on multiple frequency devices andoperatehandheld scanners and othertechnologyequipment as directed

• Work independently and as part of a team

• Manage workload and prioritize tasks independently

• Capability to remain focused and composed in a fast-paced environment and accomplishmultiple tasks within establishedtimeframes

• Welcoming and helpful attitudetoward all guests and other team members

• Effective communication skills

We are an awesome place to work and care about our teams so we want to make sure we are clear on a few more basicsthatwe expect:

• Access all areas of the building to respond to guest or team member issues

• Interpret instructionsreportsand information

• Accurately handle cash register operationsas needed

• Climb up and down ladders

• Scanhandleand move merchandise efficiently and safely including frequently lifting or moving merchandise up to 44poundswithoutadditionalassistance fromothers

• Flexible work schedule (e.g. nightsweekendsand holidays); reliable and promptattendance necessary
• Although the role is full-time it does not come with a guarantee of 40 hours each week. Hours will depend on the needs of the business and may fluctuate as required

• Capable of working in and exposure to varying temperatures humidity and other elements while performing certain job duties including but not limited to Drive-Up carryout etc.

• Ability to remain mobile for the duration of a scheduled shift (shiftlength may vary).