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General Manager

Omni Hotels & Spas


Job Location:

Richmond, VA - USA

Monthly Salary: Not provided by the employer
Posted: 24 October 2026 (9 hours ago)
Application Deadline: 21 January 2027
Vacancies: 1 Vacancy

Job Summary

OverviewThe Omni Richmond is currently seeking a General Manager for this 359 room hotel located just minutes from the historic sites of Shockoe Slip and James position functions as the primary strategic business leader of the Omni Richmond Hotel responsible for all aspects of the operation including guest and associate satisfaction human resources financial performance sales and revenue generation and delivering a return on investment to ownership. Leads a team in the development and implementation of property-wide strategies. ensures implementation of brand service strategy and initiatives with the objective of meeting or exceeding guest addition the General Manager builds relationships with key customers through personal involvement in the sales process. The position ensures Omni Hotels & Resorts sales channels are leveraged and initiates independent and proactive sales activities when appropriate to generate goals and expectations for direct leadership and fosters career and motivates team to achieve operational a cohesive leadership team and positive business environment that consistently delivers resultsDevelops deployment strategies to market property in order to continue to grow market the sales strategy by encouraging effective revenue management the STR report competitive shopping reports and using other resources to maintain an awareness of the propertys market key drivers of business sales goals and strategies to ensure alignment with positioning and pricingEnsures sales and revenue engines are leveraged to drive RevPAR improvement year over capital expenditure funds are being budgeted and deployed effectively and within staff accountable for successful performance in a positive an open door a clear and consistent message regarding property goals to produce desired associate engagement to providing excellent annual performance appraisals with direct reports according to Standard Operating executive committee team members who demonstrate strong functional expertise creativity and entrepreneurial leadership to meet the business needs of the collaboratively with Global Sales Officesto build and nurture strong relationships to aid the business objectives of the resortProvides strategic direction and direct support to ensure the success of the group sales in daily Operations meetings to ensure strong and sustained interdepartmental communications problem resolutionand guest satisfactionParticipates directly in risk management issues and prevention including legal and workers compensationEnsures accurate revenue expense and labor forecasts and executionCreates appropriate development plans based on individual strengths development needs career aspirations and in member relations to facilitate retention and 3 years minimum experience as a General Manager or Resort Manager in an upscale experience in a hotel environment with seasonal business fluctuations leadership skillsExcellent communications skillsAble to motivate team to provide best in class customer service10 years of P&L responsibilities

Required Experience:

Director


About Company

Find hotels and resorts for your vacation, wedding or business travel. Book with Omni Hotels & Resorts, with over 50 locations across the US and Canada.

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