General Manager Restaurant

$80000$90000 Bonus Opportunity Full-Time

Dear Charlotte is a new Mediterranean-inspired rooftop restaurant bar and event destination coming to Charlottes Steele Creek area.

With approximately 120 indoor and outdoor seats Dear Charlotte will feature Mediterranean-inspired cuisine a cocktail-forward beverage program dinner brunch private events and a high-energy atmosphere designed to become a destination in its own right.

Were building Dear Charlotte from the ground up and looking for a General Manager who wants to have a real hand in shaping what this restaurant becomes.

This is more than taking over an existing restaurant. Youll help build the team culture systems service standards and guest experience from day one.

Youll work closely with ownership and the leadership team through pre-opening launch and ongoing operations.

• Lead Dear Charlotte through pre-opening opening and ongoing operations
• Recruit hire train and develop the FOH and BOH leadership teams
• Build the restaurants culture service standards and operating systems
• Own restaurant P&L performance including labor food cost beverage cost and profitability
• Oversee a projected $34M annual revenue operation
• Lead dinner brunch private events and other revenue opportunities
• Partner with culinary leadership on food quality execution and menu standards
• Lead a cocktail-forward beverage program and bar performance
• Manage scheduling labor inventory purchasing and operational controls
• Develop training and accountability systems
• Drive guest satisfaction VIP relationships and service recovery
• Build relationships with vendors partners and community connections
• Be highly visible and hands-on throughout the opening
• Help solve the inevitable challenges that come with building something new

Required:

• 5 years of progressive restaurant management experience
• Previous new restaurant opening experience
• Full P&L ownership experience
• Proven ability to build and lead teams
• Strong understanding of labor food cost beverage cost and profitability
• Experience in high-volume elevated or beverage-forward restaurants
• Strong guest recovery and hospitality skills
• Hands-on leadership style
• Strong communication and problem-solving skills

Ideal experience includes:

• Rooftop restaurant or bar operations
• Fine dining or elevated casual dining
• Cocktail-forward concepts
• Private events
• Brunch operations
• High-volume restaurant environments
• Restaurant openings

Were looking for someone who runs toward the challenge of an opening.

You should be comfortable creating systems that dont exist yet building a team from scratch solving problems in real time and creating a culture that people want to be part of.

The right person:

• Gets excited talking about food beverage and hospitality
• Thinks in both people and numbers
• Takes ownership when things go wrong
• Builds teams instead of simply managing schedules
• Understands the difference between service and hospitality
• Has strong financial and operational instincts
• Brings energy creativity and accountability
• Is excited by the opportunity to leave their mark on a new concept

• Competitive compensation
• Excellent benefits package including medical dental and vision insurance
• Paid Time Off (PTO)
• Health and wellness benefits
• Dining perks
• Bonus opportunities for eligible leadership positions
• Career growth and advancement opportunities
• Opportunity to be part of a brand-new restaurant opening
• A chance to help shape the culture team and guest experience from day one