General Manager

• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Bonus based on performance
• Competitive salary
• Employee discounts
• Flexible schedule

• Understand the centers key KPIs and financials to make informed and responsible business decisions.
• Build and maintain relationships with KidStrong families to align with our core values and provide exceptional customer service.
• Oversee center-level initiatives i.e. center maintenance training brand consistency etc.
• Daily Weekly and Monthly cleaning and maintenance of the center
• The typical schedule includes 4 weekdays and 1-weekend shift with specific hours dependent on the needs of the center. This is not your typical 9 to 5!
• Manage the weekly coaching schedule & ensure shifts are covered daily.
• Schedule and sell KidStrong events such as camps and parties to maximize center profitability.
• Support the centers social media presence with on-brand organic posts stories reels. Respond timely to social media inquiries.

• Maintain flawless lead management by conducting call drives to new and existing leads in the Centers CRM tool.
• Finalize sales and bookings that are generated through online self-sign-up flow.
• Source and attend local events to increase brand awareness and drive incremental leads and memberships.

• Foster a coaching culture - see something say something.
• The GM will be over the centers Assistant General Manager (AGM) along with the rest of the coaching team which consists of 6 - 10 part-time coaches.
• Continuously assess and evaluate coaches based on the KidStrong Coach DNA profile and class quality.
• Recruit screen interview onboard manage train and coaching candidates as needed to ensure center is staffed.
• Manage and support the ongoing professional development of staff through LearnUpon our online education resource.
• Lead monthly center level staff meetings focused on - development productivity programming and product.
• Communicate professionally with co-workers in Slack and Email including periodic checks of messages when not in center.
• Attend weekly leadership meetings.

• Coach students by delivering an evolving curriculum that focuses on Brain Physical and Character development for ages ranging from walking to 11 years-old approximately as required by business demands.
• Understand the why behind the KidStrong curriculum and be able to clearly and concisely communicate it.
• Demonstrate and manage the implementation of various programming and curriculum elements.
• Must be able to work in a physically intensive environment - coaches may cover multiple miles in a shift moving through class lifting and repeatedly moving equipment up to 25 pounds in weight.
• Must be comfortable physically working with kids to ensure proper technique and ensure student safety.
• Approximately 5 - 10 coaching hours per week.

• An athletic and/or coaching background with experience working with or coaching kids ages 15 months - 11 years old. A passion for working with children is non-negotiable!
• Comfortable speaking to parents/guardians regarding a variety of topics.
• Prior experience as a pediatric OT/PT is a plus but not required.
• Previous experience in management is required.
• A basic proficiency with technology systems such as google platforms (gmail calendar sheets docs) as well as CRM tools such a Hubspot Podium and KidStrong systems.
• Intermediate knowledge of physiology exercise techniques and body mechanics.

• Exhibit High Standards
• Leads by Example
• Passion
• Command Presence
• Desire to Teach Kids
• Professional
• Mentor
• Planning/Organizing
• Oral/Written Communication
• Teamwork
• Coachable/Low Ego Mindset
• Adaptability

KidStrong is a private child development training center focused on brain physical & character development for ages walking through 11 years old. KidStrong offers a science-based curriculum that is parent-focused and taught by professionals.

- Want to work with great people

- Want personal and professional growth

- Want to make an impact

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to KidStrong Corporate.