General Manager

Benefits

• Paid Vacation
• Meal Discount Program
• Growth Opportunity
• Competitive Wage
• Flexible Schedule

JOB SUMMARY

Leads management team by providing guidance direction and opportunity to ensure that every guest who chooses Culvers leaves for the operational and financial success of the restaurant.

ESSENTIAL FUNCTIONS

team to increase business sales and net profit to meet the annual budget while attaining the mission.

the preparation and review of daily summary report against daily control totals from cash register system ensuring accuracy.

accurate preparation of weekly operations report based on the daily summary report.

completion and daily follow-up of weekly schedule and daily deployment based on budget forecasts to meet system labor percentages.

controllable costs based on system averages.

and controls product inventory according to business needs.

the completion and documentation of food temperatures and product rotation as described in the Quality Control/Safe Food Checklist and Product Rotation Report.

Effective training and demonstration of food safety practices.

product quality and portion control to meet system standards.

and supports risk management team in implementation of safety standards that apply to Culvers hazard communication program and overall team and guest safety and health.

the hiring and orientation of all team members.

the initial as well as ongoing training and development of all team members according to procedures.

the management skills of the management team.

and mentors all team members providing incidence documentation as necessary.

management performance annually and supervises bi-annual team member performance appraisals.

wage adjustments based on performance standards.

restaurant compliance with Federal and State labor laws.

team members eligible for the group benefit program.

policies are enforced consistently for each team member.

weekly management meetings to keep managers informed on system changes and/or enhancements.

a minimum of four team member meetings on an annual basis to keep team informed on system changes and/or these meetings to ensure the system standards of quality and guest service are consistently maintained.

consistent uniform and appearance standards of team members.

timely and effective communication among team members concerning restaurant information.

maintains excellence in guest relations including prompt follow up on guest comment cards.

to ensure guests consistently receive quality product in five minutes for in house and four minutes for routine service time checks to ensure this is accomplished.

the proper maintenance of equipment and repairs.

the cleaning organizing maintaining and follow-up of restaurant and grounds using visitation and full field reports.

daily restaurant tours have been performed before and after each shift.

and maintains a relationship within the community to strengthen local marketing events.

positive and effective role modeling for all team members through appearance and attitude.

all manager skills classes and effectively applies information learned to the restaurant operations.

checks e-mail and extranet (twice per shift) and responds as necessary.

the accurate implementation of new products and procedures.

office files and restaurant postings are maintained correctly according to federal state and system standards.

and implements restaurant policies and procedures to all team members.

QUALIFICATIONS

Strong decision making skills with the ability to develop and sustain a high performing team. Ability to build relationships and foster a positive and friendly years leadership experience or equivalent combination of education and experience. Certified from a national food safety program.

PHYSICAL ABILITIES

• Stands for long periods of time without sitting; Walks fast paced during shifts; Bends reaches and stoops
• Lift / carry 10 lbs or less Constantly; Lift / carry 11-20 lbs Frequently; Lift / carry 21-50 lbs Occasionally; Lift / carry 51-100 lbs Rarely

Required Experience:

Director