General Manager

About the Job:

Are you passionate about the hospitality industry and eager to make a real impact StepStone Hospitality is looking for a dynamic General Manager to support our TownePlace Suites Hotel in Fort Mill SC. This position reports directly to the Senior Vice President of Operations. If you are a results-oriented hospitality leader with a passion to drive operational excellence elevate guest satisfaction and deliver strong financial performance we invite you to explore this exciting opportunity.

Who We Are:

StepStone Hospitality is a leading hotel management company recognized for our unwavering commitment to hotel owners brand partners guests and employees. Our team of experienced professionals is dedicated to delivering superior results that align with our clients goals. We value teamwork creativity and the pursuit of excellence providing a supportive environment where you can thrive and grow with us.

Key Responsibilities:

Successful track record in driving GSS scores/TripAdvisor ranking

Ability to maintain transparency and forge strong owner/asset management relationships; manage under scrutiny from multiple parties

Revenue management centric and the ability to analyze trends and data to effectively contribute to the revenue management team efforts and strategies

Successful track record in building both revenue and NOI

Renovation property re-concepting experience - ability to be a fixer and elevate hotel operational and service culture to higher standards

Ability to control costs while balancing topline revenue objectives and service levels

Ability to motivate employees drive positive employee morale and develop talent

Hands on entrepreneurial self-directed leadership style adapts to change quickly analytical thinker with understanding of business intelligence tools STR reports P&L etc.

Driven leader who over communicates and creatively solves problems strong verbal and written communication skills

Other duties as assigned

Requirements:

Minimum 3 years hotel General Manager experience in a branded hotel environment (preferably Marriott experience)

Experience as a General Manager for a 3rd Party Management Company preferred

Must have a comprehensive knowledge of all hotel departments and functions.

Must have a comprehensive knowledge of applicable Federal state and local health safety and legal regulations.

Must have exceptional mathematical and computer skills.

Ability to timely obtain CPR training and first aid training required.

Ability to timely obtain any other required licenses or certificates required.

Occasional travel required.

Minimum lifting pulling and pushing of 20 pounds required.

Pushing bending stooping upward reaching manual dexterity required.

Hearing writing typing required.

Bachelors Degree in hotel management business or industry related field preferred

Additional language ability preferred.

What We Offer:

Various plan options for Medical Vision & Dental

Basic Life Insurance (provided)

Voluntary Short-Term and Long-Term Disability

Hotel Associate and Friends & Family Discounts

Options for Pet Insurance

Voluntary Life AD&D Critical Illness Hospital Indemnity and Accident Coverage

401K Match

Paid Time-Off

Leadership Training Programs/Mentorships

Competitive Salaries

Employee Assistance Program

Why StepStone Hospitality

At StepStone Hospitality youre not just joining a teamyoure joining a family dedicated to achieving results. With over 250 years of combined experience in our leadership team we provide unmatched opportunities for professional growth and advancement within the company. Be part of a company that values your contributions and is committed to your success.

We are an Equal Opportunity Employer.