General Manager Custom Manufacturing Business Unit
Lebanon, NH - USA
Job Summary
General Manager -Custom Manufacturing Business Unit
Lebanon PA - Full-Time On-Site
$175000-$250000 Base Performance Bonus
Reports to: Chief Operating Officer
THE MANDATE
Take full ownership of an established custom manufacturing business complete the operating transformation already underway and build a leadership system that delivers profitable growth without constant executive intervention.
THE OPPORTUNITY
This is true business-unit ownershipnot a traditional Plant Manager assignment. You will own the P&L and connect customer demand sales engineering product mix capacity safety quality delivery people and financial performance into one operating plan.
The business has a respected product deep technical knowledge and meaningful growth potential. An interim operating executive has stabilized the organization and begun strengthening accountability. You will receive a structured first-month handoff then become the permanent day-to-day leader.
WHAT YOU WILL INHERIT
- 100-150 on-site employees across production engineering quality maintenance planning and supply chain sales customer service marketing HR and finance.
- A highly engineered dealer-driven custom environment where order choices create downstream implications for engineering materials routing scheduling and production.
- A long-tenured workforce with valuable institutional knowledge alongside uneven leadership maturity and urgent succession risk.
- An ERP transition that must move through go-live adoption stabilization and trusted data.
- An established EOS operating framework that requires disciplined consistent execution.
- An engaged parent company prepared to provide resources and partnership while giving the General Manager meaningful operating authority within clear strategic and capital guardrails.
WHAT YOU WILL OWN
- Full business performance: revenue margin profitability working capital customer experience execution and culture.
- The EOS operating cadence: scorecards Rocks weekly leadership meetings issue-solving clear ownership and follow-through.
- One aligned commercial and operating planconnecting ideal customers order quality pricing product mix engineering capacity labor quality delivery and margin.
- Completion of critical initiatives including ERP stabilization mill consolidation and commercial traction for a simplified high-end product line.
- A stronger leadership team: clarify decision rights develop high-potential managers and make timely right-seat decisions where needed.
- Knowledge continuity through standard work cross-training apprenticeship and practical succession plans for critical roles.
- Measurable improvement in safety quality throughput schedule adherence on-time delivery rework and profitabilitywithout defaulting to broad cost-cutting.
WHAT SUCCESS LOOKS LIKE
First 90 Days
- Complete the leadership handoff and earn the organizations trust.
- Diagnose the business and identify the most important operational constraints.
- Map leadership capabilities succession risks and critical knowledge gaps.
- Establish a focused scorecard and action plan.
- Reinforce safety and quality as non-negotiable operating standards.
Within 6 Months
- EOS is running consistently across the leadership team.
- The ERP system is live stabilizing and producing increasingly trusted data.
- Managers understand and own their numbers.
- Sales engineering and operations are working from one plan.
- Mill consolidation is progressing with accountable owners and minimal business disruption.
- Leadership development and succession actions are underway.
Within 12 Months
- The business shows measurable improvement in safety delivery rework throughput customer experience revenue quality and profitability.
- The leadership bench is stronger.
- Critical operating knowledge is better documented and protected.
- The organization operates with greater accountability and less parent-company intervention.
WHAT YOU MUST BRING
- Repeated success leading a manufacturing business plant division or business unit with meaningful P&L responsibility.
- Experience leading through managers across operations and commercial or customer-facing functions.
- A track record in high-mix made-to-order engineer-to-order or otherwise complex custom manufacturing.
- Evidence of completing difficult cross-functional initiatives such as an ERP implementation consolidation integration turnaround facility launch or product-line scale-up.
- The judgment to earn trust in a tenured craft-oriented culture while raising standards confronting gaps and making people decisions.
- Comfort operating on the manufacturing floor in the financials with customers and in difficult conversations.
- Commitment to leading within EOS. Prior EOS experience is preferred but not required.
INDUSTRY BACKGROUND
Woodworking experience is strongly preferred but it is not required.
We will also consider accomplished leaders from adjacent high-mix engineered made-to-order environments including:
- Architectural millwork
- Furniture
- Windows and doors
- Building products
- Specialty fabrication
- Configured industrial products
- Aerospace and defense
- Complex job-shop manufacturing
Additional value includes ERP go-live leadership Lean or daily management systems S&OP finishing operations CNC-enabled manufacturing and experience modernizing operating data or IT infrastructure.
LEADERSHIP FIT
High standards without ego. You listen learn and then act.
Urgency without chaos. You prioritize communicate and finish.
Accountability without dismissing the knowledge already in the business. You respect expertise while building a stronger operating system.
Interested Email your resume and refer a qualified friend.
Apply Online:
Refer a friend get up to $1000!
Required Experience:
Director
About Company
Mai Placement is an executive recruitment firm specializing in placing high-level candidates across diverse industries by leveraging industry-specific expertise and an intuitive, research-backed matching process geared toward long-term success.