General Manager COTA RV Park

Lead the Action. Create the Experience.

Imagine leading a destination where every weekend brings something newfrom the roar of Formula 1 engines and world-class concerts to families making lifelong memories under the Texas sky. Welcome to COTA RV Park where outdoor hospitality meets one of the most exciting entertainment venues in the country.

Located steps from the legendary Circuit of the Americas and just minutes from vibrant downtown Austin COTA RV Park offers guests more than just a place to stayit provides the ultimate home base for unforgettable adventures. With spacious full hook-up RV sites welcoming amenities and a team dedicated to exceptional service every guest experience matters.

Were looking for a dynamic hospitality-driven General Manager who is energized by leading high-performing teams creating memorable guest experiences and thriving in a fast-paced environment where no two days are the same. If youre passionate about people love building a culture of excellence and are ready to lead a premier outdoor hospitality destination we want to meet you.

Why CRR Hospitality

At CRR Hospitality our mission is to create extraordinary experiences for our guests associates and owners. We believe our people are the foundation of everything we do.

Our leaders are empowered to make decisions build meaningful relationships develop future leaders and create environments where both guests and associates love to be.

We work hard support one another celebrate successes and have fun along the way.

What We Offer

• Competitive Base Salary Performance Bonus
• Complimentary Full Hook-Up RV Site
• Company-Paid Medical Dental & Vision Benefits
• Company-Paid Short-Term & Long-Term Disability
• 401(k) with Company Match (up to 6%)
• Paid Time Off
• Six Paid Holidays
• Leadership Development & Career Growth Opportunities
• A collaborative culture focused on teamwork innovation and excellence

Position Overview

The Resort General Manager serves as the strategic and operational leader of COTA RV Park and is responsible for delivering exceptional financial performance outstanding guest satisfaction and an engaging associate experience.

This leader oversees all aspects of resort operations while fostering a culture built on accountability collaboration service excellence and continuous improvement.

Success in this role requires someone who enjoys being visible throughout the resort coaching leaders connecting with guests solving problems and leading by example.

Key Responsibilities

Leadership & Culture

• Lead coach and develop a high-performing leadership team and resort associates.
• Foster a positive engaged and service-focused culture aligned with CRR Hospitalitys Core Values.
• Build strong relationships with associates guests owners and community partners.
• Promote accountability collaboration recognition and continuous development throughout the resort.

Resort Operations

• Provide strategic oversight of Guest Services Housekeeping Maintenance Activities Retail and overall resort operations.
• Ensure exceptional curb appeal cleanliness safety and brand standards throughout the property.
• Continuously improve operational efficiencies while maintaining an elevated guest experience.
• Lead daily operations while remaining visible and engaged with associates and guests.

Financial Leadership

• Develop and manage annual operating budgets.
• Drive revenue growth and maximize profitability through strategic planning and operational excellence.
• Analyze financial performance labor payroll occupancy and expenses to achieve business objectives.
• Identify opportunities for increased efficiency and long-term value creation.

Guest Experience

• Champion a hospitality-first culture that consistently delivers exceptional guest experiences.
• Respond to guest feedback promptly and professionally while driving service recovery initiatives.
• Continuously identify opportunities to elevate the resort experience.

Talent & Team Development

• Recruit hire onboard coach and retain exceptional talent.
• Develop future leaders through ongoing coaching performance management and succession planning.
• Foster associate engagement and recognition while creating an environment where people thrive.

Sales Marketing & Community Engagement

• Partner with Sales and Marketing teams to increase occupancy revenue and brand awareness.
• Support special events programming partnerships and local community involvement.
• Represent the resort professionally within the local market and industry.

Compliance & Safety

• Ensure compliance with all company policies operational procedures safety standards and regulatory requirements.
• Promote a safe environment for guests and associates through proactive leadership and accountability.

What Were Looking For

Preferred Qualifications

• Minimum of 5 years of progressive hospitality leadership experience.
• Previous General Manager experience in a resort hotel RV resort campground or multi-unit hospitality environment strongly preferred.
• Demonstrated success leading cross-functional teams and driving operational performance.
• Experience managing budgets financial reporting labor management and revenue optimization.
• Strong understanding of guest service excellence and hospitality operations.

The Ideal Leader

You are someone who:

• Leads with integrity positivity and accountability.
• Creates a culture where associates feel valued supported and inspired.
• Builds strong relationships with guests associates owners and business partners.
• Makes sound business decisions while maintaining a people-first mindset.
• Thrives in a fast-paced dynamic hospitality environment.
• Takes initiative embraces challenges and leads by example.
• Is equally comfortable developing strategy and rolling up your sleeves to support the team.
• Has a passion for creating memorable experiences and developing exceptional people.

Ready to Lead One of the Best Resorts in the Industry

This is more than a General Manager positionits an opportunity to lead one of the premier outdoor hospitality destinations in the country while helping shape the future of CRR Hospitality.

If youre passionate about hospitality leadership culture and creating extraordinary experiences wed love to hear from you.

Come lead with purpose. Create unforgettable experiences. Build an exceptional team. Join CRR Hospitality atCOTA