General Manager

About Us:

Here at LAZ Parking we often say its not what we do its the way we do it. We are more than just the fastest growing and largest privately held parking company in the country we believe that the work we do and how we treat people can really make a difference.

The Spirit of the Position:

The General Manager supports the Regional Vice President with a complete oversight for financials and operations of assigned portfolios to ensure 24/7 professional parking management. As a company devoted to promoting an employee-focused servant leadership culture the General Manager will support the programs and initiatives originating from our home office and help to support the individual needs of their operational teams throughout their assigned portfolios.

Principle Job Duties:

• Assist with business development proposals presentations and transitions for new locations.
• Lead direct and develop teams to achieve annual and periodic goals using LAZ Parkings culture as a guideline.
• Manage train and develop staff including hiring scheduling and performance evaluations.
• Develop and implement strategic business plans to achieve financial and operational goals.
• Ensure compliance with all safety regulations company policies and contractual obligations.
• Monitor and analyze financial performance preparing budgets profit/loss statements and financial reports.
• Foster strong client relationships and ensure high levels of customer satisfaction and retention.
• Prepare budgets and review profit/loss statements for assigned portfolios monthly.
• Develop strategic business plans and directions for assigned portfolios.
• Understand and fulfill all requirements outlined in contractual agreements with clients.
• Maximize revenue manage expenses and ensure customer satisfaction by maintaining high service standards.
• Implement marketing and promotional strategies to maximize occupancy and revenue.
• Resolve customer complaints and issues promptly maintaining a high standard of service.
• Conduct regular audits and assessments to ensure operational efficiency and identify areas for improvement.
• Additional duties as assigned.

Requirements:

Education

• Bachelors Degree or equivalent work experience.

Experience

• Knowledge of Excel Word Power Point and General Microsoft Office Applications.
• 8 years in Management role.
• Parking management experience of multiple locations is required.

Skills:

• Ability to seek improvement and create an environment of idea sharing and creative problem solving.
• Strong customer service skills and abilities.
• Ability to be approachable and facilitate coaching conversations with employees and managers.
• Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).
• Ability to encourage open expression of ideas and opinions.
• Excellent team-building and interpersonal skills.
• Ability to work independently and multi-task.
• Ability to communicate professionally and effectively with all levels of the organization.
• Ability to interpret policies procedures and standard business practices.

Physical Demands:

• Willingness to work in the elements heat wind snow rain etc.
• Ability to lift push and pull at least 50lbs.
• Ability to stand and walkfor extended periods of time.
• Ability to bend stoop squat and lift frequently throughout a shift.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Exempt

Compensation: This position may be bonus eligible.

LAZ also provides additional benefits such as:

• Optional life insurance
• Paid time off
• Holiday pay
• Reimbursement for approved travel expenses

LAZ is an equal opportunity employer. We are an equal opportunity employer that does not discriminate on the basis of actual or perceived race color creed religion national origin ancestry citizenship status age sex or gender (including pregnancy childbirth related medical conditions and lactation) gender identity or gender expression (including transgender status) sexual orientation marital status military service and veteran status disability protected medical condition as defined by applicable state or local law genetic information or any other characteristic protected by applicable federal state or local laws and ordinances. We make all employment decisions including but not limited to recruiting hiring training and promoting our employees and administering our personnel policies without regard to protected characteristic in accordance with applicable federal state and local laws and ordinances. We are dedicated to ensuring that all decisions regarding personnel are in accordance with our principles of equal employment opportunity.

LAZ Parking participates in E-Verify.

Required Experience:

Director