General Manager

The General Manager leads the team responsible for all operational and financial activities of a large/iconic/complex asset or collection of assets typically with PM or SPM direct reports.

Essential Duties and Responsibilities:

• Foster positive relationship with client tenants and vendors
• Respond to tenant needs ensuring that administrative and building technical staff resolve problems promptly; ensure services are provided in compliance with policies procedures regulations and contractual obligations and standards; coordinate tenant move-ins and move-outs and walk-through spaces with tenants and tenant improvement department; maintain vacant spaces in tour ready condition; ensure teams assigned to tenant onboarding activities properly document and communicate with tenants timely and appropriately; follow up with tenants to ensure a successful transition.
• Direct review and approve vendor invoice payments and other accounting related activities following the terms of the management agreement LPC policies and property management approval authorization limits.
• Direct and control preparation and delivery of timely accurate and insightful monthly reports as well as annual operating and capital budgets/expenses; prepare and submit tenant rent and Common Area Maintenance (CAM) or Escalation (OpX) recovery charges to client.
• Coordinate and oversee all aspects of construction projects to ensure timely and accurate completion.
• Maintain oversight of contracted terms that impact the financial performance of the asset/company; report on expirations covenants restrictions and other encumbrances that drive decision making and asset value.
• Coordinate all lease administration activities with lease administrator and accounting; review all lease set ups lease changes reporting etc. and provide final approval.
• Direct sourcing and procurement activities to effect optimal operations; deliver detailed bid analysis and recommendations to clients that drive value; manage quality of vendor service delivery to ensure contract compliance and desired value.
• Proactively collect rent and other charges in accordance with lease terms and report status of AR to client(s) with recommendations for action; prepare client approved standard legal notices.
• Ensure that at least monthly property inspections are performed; recommend and/or approve alterations maintenance and reconditioning; contract for and coordinate vendors.
• Document plans and preparations for emergency response; ensure resources supplies and backups are in place to effectively recover from adverse events; coordinate drills and other required training.
• Produce well-written reports business correspondence and procedure manuals.
• Coordinate and lead daily and long-term activities of the team; establish work schedules assign tasks and cross-train staff; establish and track deadlines to meet client and company objectives; elevate team performance through subject matter expertise and suggestions to improve systems processes and procedures; provide formal coaching mentoring supervision and guidance; recruit and hire new team members; monitor training and development of staff; develop and deliver performance reviews.
• Act as primary contact with property owners serving as Owner Representative to ensure objectives are being met.
• Promote collaboration among the various property support teams (accounting/leasing/construction)
• Perform other duties as assigned.

Qualifications:

• Bachelors Degree (BA/BS) preferred with 5 - 8 years of relevant experience or a combination of education and experience; commercial office retail and/or industrial property management experience required
• Real Estate License required where mandatory by local regulation and CPM (Certified Property Manager) or RPA (Real Property Administrator) professional designation or candidacy preferred
• Intermediate to advanced skills with Microsoft Office Suite including Microsoft Excel required; knowledge of MRI and Kardin preferred
• Working knowledge of leases contracts financial instruments tax laws and construction required
• Excellent written and verbal communication skills; ability to clearly and effectively convey complex topics with a positive tone to achieve operational and relationship objectives
• Strong interpersonal skills; ability to lead the exchange of sensitive complicated and difficult information; convey performance expectations; and effectively handle problems
• Advanced knowledge of financial terms and principles required; ability to forecast outcomes prepare budgets with long-term capital plans and deliver insightful variance reports; ability to prepare and make recommendations on financial/business analysis including cost/benefit propositions ROI analysis and other complex reports required
• Strong organizational skills that deliver timely results and influence the productivity of the team; inquisitive and entrepreneurial mindset
• Ability to comprehend analyze and interpret complex documents and skill to solve problems involving several options; advanced analytical and quantitative skills required
• Leadership experience and skills to empower team to achieve a broad range of client and company objectives
• Proven track record for delivering excellent internal and external customer service; ability to successfully interact/communicate with tenants/vendors/contractors as well as teammates and leadership team
• Ability to travel daily to assigned properties as necessary
• Ability to work after hours weekends holidays and during emergency situations to meet the needs of the client
• Ability to read and write English in order to understand manuals and procedures and to write reports

Physical Requirements:

Ability to sit/stand/walk for long periods of time; manual dexterity to operate a computer keyboard phone and other office equipment; eyesight that allows for reading a computer screen phone screen reports etc.; hearing that allows for hearing/understanding spoken words; lifting and carrying up to 20 lbs. NOTE:Some but not all of our positions may have an additional requirement to comply with COVID-19 health and safety protocols including COVID-19 vaccination proof and/or rigorous testing.

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Why Lincoln

At LPC you will be supported by a national firm where an entrepreneurial mindset is encouraged. You will be encouraged to explore your potential through training programs mentorship exciting work fast-paced assignments and an environment of constant learning and dedication to results. Our benefits package includes medical dental and vision insurance 401(k) and paid time off.

About Lincoln Property Company

Lincoln Property Company (Lincoln) is one of the largest private real estate firms in the United States. Offering a fully integrated platform of real estate services and innovative solutions to owners investors lenders and occupiers Lincoln supports the entire real estate lifecycle across asset types including office multifamily life science retail industrial data center production studio healthcare government universities sports and entertainment and mixed-use properties throughout the United States the United Kingdom and Europe. Lincolns combined management and leasing portfolio on behalf of institutional clients includes more than 720 million square feet of commercial space. For more information visit: .

Benefits:

Lincoln Property Company offers eligible employees a comprehensive benefits package that may include:

• Medical insurance
• Dental insurance
• Vision insurance
• Company-Paid Life insurance
• Company-Paid Long Term Disability
• Accidental Death & Dismemberment (AD&D) coverage
• 401(k) retirement savings plan Traditional and Roth with applicable eligibility requirements
• Flexible Time Off (FTO) or vacation benefits depending on position classification
• Paid sick leave and other legally required leave programs
• Employee assistance and wellness programs where available
• Company-paid holidays
• Additional voluntary benefit offerings that may vary by location and position

Benefit eligibility coverage levels waiting periods and plan provisions are governed by the applicable plan documents and Company policies and may be modified from time to time at the Companys discretion.

Healthcare Benefits Notice: Eligible employees may participate in Company-sponsored medical dental and vision benefit plans. Additional details regarding available healthcare benefits will be provided during the hiring process and upon employment eligibility.

Equal Employment Opportunity- Lincoln Property Company is an Equal Opportunity Employer. Employment decisions are based on merit qualifications and business needs. Lincoln does not discriminate against applicants or employees on the basis of race color religion creed sex gender pregnancy childbirth or related medical conditions sexual orientation gender identity or expression national origin ancestry citizenship status age disability genetic information marital status military or veteran status reproductive health decision-making or any other status protected by federal state or local law. Applicants and employees may raise concerns regarding discrimination harassment accommodation or retaliation without fear of reprisal.

Compensation- Lincoln Property Company is committed to pay transparency and equitable compensation practices. The salary or hourly pay range for this position has been established based on market data job responsibilities internal equity geographic location experience education certifications and other job-related factors. Actual compensation may vary within the posted range based on these considerations. Certain positions may also be eligible for discretionary bonuses incentives commissions or other forms of compensation where applicable.

Reasonable Accommodation: Lincoln Property Company is committed to providing reasonable accommodations for qualified individuals with disabilities throughout the application interview and employment process. If you require an accommodation to participate in the job application or interview process or to perform the essential functions of a role please contact Human Resources at Requests for accommodation will be treated confidentially to the extent permitted by law.

Work Authorization/ E-Verify- Lincoln Property Company participates in E-Verify. All offers of employment are contingent upon the candidate providing valid authorization to work in the United States. Lincoln Property Company does not sponsor employment visas including H-1B for this position at this time.

Background Check- Employment offers are contingent upon the successful completion of a background investigation which may include verification of prior employment education criminal history and other checks as permitted by applicable federal state and local law. The nature and scope of background checks may vary by role and location. Certain roles may require additional screening based on duties (driving history (MVR) financial background check etc.)

Health and Safety- Lincoln Property Company is committed to maintaining a safe and healthy work environment in compliance with all applicable federal state and local occupational health and safety regulations including OSHA requirements. Certain roles may have specific health safety or physical requirements that will be communicated during the hiring process. Employees may be required to wear personal protective equipment (PPE) or comply with site-specific safety protocols depending on the nature of their assignment.

Lincoln Property Company does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by Lincoln Property Company to provide candidates for a specified opening. Any such employment agency person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that Lincoln Property Company will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency person or entity. At this time we are not working with any agencies.