General Maintenance

Position Title: General Maintenance Technician Department: Engineering Reports to: Director of Engineering Exempt/Non-Exempt: Exempt Non-ExemptPosition SummaryThe General Maintenance Technician is responsible for delivering exceptional performance in their role upholding Forbes 5-Star standards and embodying the propertys Core Values. This position ensures the propertys facilities are well-maintained and fully operational contributing to a safe and comfortable environment for guests and staff. By providing prompt and effective maintenance solutions the General Maintenance Technician contributes directly to the propertys reputation for Responsibilities Perform routine maintenance and repairs on hotel equipment facilities and systems including plumbing electrical HVAC and carpentry. Respond promptly to maintenance requests from guests and staff ensuring timely resolution and minimal disruption. Collaborate with other departments to address maintenance needs and support hotel operations. Conduct preventative maintenance checks and inspections to identify and resolve potential issues before they become major problems. Adhere to all safety protocols building codes and regulatory requirements. Maintain accurate records of maintenance activities including work orders repairs and preventative maintenance schedules. Support brand standards and guest experience by ensuring all areas of the hotel are well-maintained and aesthetically pleasing. Perform additional duties as assigned by the Director of High school diploma or equivalent; vocational training or certification in a relevant trade (e.g. HVAC electrical plumbing) preferred. Minimum of 2 years of experience in general maintenance preferably in a hotel or hospitality setting. Strong knowledge of various maintenance disciplines including basic electrical plumbing carpentry and HVAC systems. Excellent communication and interpersonal skills with a strong commitment to guest service. Soft skills or personality traits aligned with Forbes 5-Star standards: professionalism attention to detail proactive problem-solving and a positive attitude. Ability to work independently and collaboratively in a fast-paced high-expectation Requirements Ability to stand walk bend stoop kneel and climb for extended periods. Ability to lift and carry up to 50 pounds. Ability to work flexible hours including weekends and holidays as required by business needs. Exposure to various environmental conditions including noise dust and temperature job description is intended to convey information essential to understanding the scope of the position and is not intended to be an exhaustive list of skills efforts duties responsibilities or working conditions associated with the position. Management may assign or reassign duties and responsibilities to this job at any time.