GA DBHDD Telecommunications Solutions Coordinator

Contract Under supervision applies project management knowledge skills tools and techniques in supporting project leads. Drives the development and application of project management methodology and culture. Must be local to Metro Atlanta


Position Summary


The Telecommunications
Solutions Coordinator is responsible for planning coordinating and
implementing enterprise telecommunications network voice mobility
audiovisual and infrastructure projects across DBHDD facilities. This role
manages vendor coordination technology modernization initiatives
implementation activities and strategic infrastructure planning to ensure the
successful delivery of technology solutions aligned with agency objectives.


Key Responsibilities


Technology Planning &
Project Delivery



- Telecommunications network
infrastructure and voice modernization projects.

- Develop project plans schedules
milestones and resource requirements.

- Manage project risks issues
dependencies and escalations.

- Coordinate project activities across DBHDD
facilities and stakeholders.

- Provide project status reporting to
leadership.


Infrastructure Modernization



- Develop and manage infrastructure upgrade
roadmaps for:


- Voice Services (VoIP/HVS)

- Data Networks

- Wireless Infrastructure

- Fiber and Structured Cabling

- Public Address Systems

- HVAC Monitoring Systems

- Fire Alarm Infrastructure

- Cisco Endpoint Refresh Programs

- Support implementation of emerging
technologies and infrastructure enhancements.




Telecommunications & Voice
Services



- HVS/VoIP transformation initiatives.

- Develop implementation strategies for
voice modernization projects.

- Coordinate site assessments inventory
reviews equipment staging deployment and migration activities.

- Ensure successful transition from legacy
voice platforms.


Vendor & Contract
Management



- Maintain partnerships with
telecommunications carriers and technology vendors.

- Coordinate vendor deliverables and project
commitments.

- Participate in technology evaluations and
vendor selection processes.

- Monitor vendor performance and contractual
obligations.


Asset & Infrastructure
Governance



- Oversee inventory management and
reconciliation efforts.

- Ensure infrastructure assets are properly
documented in Asset Management systems.

- Coordinate technology refresh initiatives
and equipment lifecycle management.


Special Projects



- Assist in enterprise-wide infrastructure
initiatives.

- Coordinate network integration projects.

- Support agency strategic technology
initiatives.


Qualifications



- Bachelors degree in information
technology Business Administration Engineering or related field.

- PMP certification

- 5 years of project/program management
experience.

- Experience managing telecommunications
network and infrastructure projects.

- Strong vendor management experience.

- Experience with VoIP networking wireless
technologies and enterprise infrastructure.

Skill	Required/Desired	Amount	of Experience
Bachelors degree in information technology Business Administration Engineering or related field	Required
project/program management experience	Required	5.0	Years
Experience managing telecommunications network and infrastructure projects	Required	5.0	Years
Experience with VoIP networking wireless technologies and enterprise infrastructure	Required	5.0	Years
Vendor management experience	Required	5.0	Years

Required Skills:

Bachelors degree in information technologyBusiness AdministrationEngineeringor related fieldproject/program management experienceExperience managing telecommunicationsnetworkand infrastructure projectsExperience with VoIPnetworkingwireless technologiesand enterprise infrastructureVendor management experience