Full-Time Valet Drivers- Raleigh, NC

Looking for a 2nd shift Valet Runner/Driver in Raleigh NC!!

The Valet Runner is responsible for providing prompt courteous and exceptional customer service by safely and efficiently parking and retrieving vehicles for guests while maintaining the flow of traffic. This role ensures a smooth professional and welcoming experience from arrival to departure while upholding company safety and service standards. This includes delivering excellent customer service to ensure a positive first and last impression.

Customer Service

• Greet guests promptly courteously and professionally upon arrival and departure.
• Assist guests with directions luggage or other needs as appropriate.
• Deliver clear instructions on how the valet process works.
• Respond to guest inquiries and resolve concerns quickly and politely.

Vehicle Handling

• Safely drive park and retrieve guest vehicles in a timely manner.
• Operate all types of vehicles (manual and automatic) in varying weather and traffic conditions with care and follow all traffic parking and safety laws.
• Verify vehicle condition upon intake and note any existing damages.
• Ensure keys are properly labeled stored and secured at all times. Ensure vehicles are locked at all times.

Operational Support

• Maintain a clean and organized valet stand and surrounding areas.
• Coordinate with other valet staff and supervisors to manage vehicle flow.
• Follow company procedures for handling tickets payments and tips (if applicable).
• Report any accidents incidents damages or unusual and suspicious activity to management immediately.

• Must be at least 18 years of age with a valid drivers license for at least 3 years with a clean driving record.
• Highschool diploma or equivalent.
• Ability to drive both manual (stick shift) is a plus.
• Strong customer service and communication skills.
• Ability to work in a fast-paced environment with professionalism.
• Physical ability to run stand and move quickly for extended periods.
• Physically able to lift up to 50 pounds occasionally (luggage or minor assistance)
• Physically able to bend stoop and reach as needed.
• Professional appearance and demeanor.
• You are required to pass a motor vehicle record check background check and drug test.

• Outdoor and indoor work environment subject to weather conditions.
• Requires frequent walking running bending and standing.
• Evening weekend and holiday availability as needed.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shifts
• 32 hours- Full Time
• 2nd shift- Monday to Thursday 3PM to 11PM
• Holidays and weekends are required

License/Certification:

• Drivers License (Required)

Work Location: In person