Full-Time Key Holder, Fragrance
New York City, NY - USA
Department:
Job Summary
BEAUTYSPACE is part of the PCA Group of Companies (PCA) a privately-owned global beauty holding company founded 36 years ago. Led by the founders and the next generation of the family PCA employs 1500 people across five global locations. With a focus on omnichannel distribution and fulfillment PCA operates through multiple subsidiaries with distinct leadership and business strategies.
At BEAUTYSPACE we believe fragrance is more than a product. Its a personal experience a memory and a form of self-expression. Our first freestanding boutique Scent Edit will bring together a carefully curated selection of luxury niche and emerging fragrances in an elevated and welcoming environment where discovery and connection come first.
We are looking for a passionate and energetic Full-Time Key Holder to join our growing team. This role is perfect for someone who loves fragrance enjoys connecting with people and thrives in a fast-paced team-oriented retail environment.
At BEAUTYSPACE we believe in growing careers developing future leaders and creating a supportive culture where people can learn have fun and succeed together.
Key Responsibilities
Create Amazing Customer Experiences
- Welcome customers and create a friendly elevated and personalized shopping experience.
- Help clients discover products across skincare haircare fragrance bath & body and beauty categories
- Build strong product knowledge and confidently recommend products based on customer needs and lifestyle
- Support customers with gifting routines product layering and beauty discovery
- Build long-term customer relationships through clienteling and follow-up
Drive Sales & Business Growth
- Meet and exceed individual and store sales goals
- Support team goals through upselling cross-selling and creating strong basket-building opportunities
- Stay informed on new launches trends hero products and seasonal promotions
- Participate in store events in-store activations and customer experience moments
Support Daily Store Operations
- Maintain visual merchandising and ensure the store always feels clean organized and inspiring
- Assist with inventory management replenishment shipment processing and stock organization
- Operate POS systems accurately and efficiently
- Help maintain luxury service standards throughout the store
Be Part of a Strong Team Culture
- Contribute to a positive collaborative and high-energy work environment
- Participate in ongoing beauty education and product training
- Support teammates and contribute to a culture centered around growth teamwork and customer experience
Qualifications
- 1-2 years of retail or customer service experience preferred ideally in fragrance or luxury retail; key holder experience a plus
- Passion for fragrance and storytelling is preferred
- Strong communication and relationship-building skills
- Positive attitude with a team-oriented mindset
- Ability to multitask and thrive in a fast-paced environment
- Flexible schedule including weekends evenings and holidays
- Social media or content creation experience is a plus
What We Offer
- Salary is commensurate with experience $24.00 - $28.00 per hour
- Bonus opportunities
- Employee product discounts
- Growth and development opportunities
- A fun fast-paced beauty-focused environment
Equal Employment Opportunity Statement
The PCA Group of Companies is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race color creed religion or belief national or ethnic origin citizenship status marital or domestic partnership status sexual orientation sex gender identity or expression age disability military or veteran status or any other characteristic protected by federal state or local law. We recognize and value the benefits of a diverse workforce.