Full Time Client Care Specialist New Position

JOB DESRIPTION: CLIENT CARE SPECIALIST Jan Peek Homeless Shelter

REPORTS TO: DIRECTOR OF SHELTER SERVICES

SHIFT: Tuesday - Saturday Noon until 8:00 pm

Salary: $19.00 per hour

SUMMARY:

Position requires a commitment to engaging homeless individuals with dignity and respect. Provides direct care guidance and supervision to shelter residents; assists in oversight of routines of daily living in a shelter setting; fosters positive socialization and interaction among residents.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Develops good relationships with residents and contributes to the development of a positive atmosphere in the program.
• Responds to concerns of residents communicates and document issues and problems via log entries narratives and incident reports.
• Completes all mandated daily records of resident census documentation.
• Serves a security role to ensure orderly entrance and exit of residents and to escort out unauthorized people and disruptive clients; makes rounds of facility and grounds to identify any safety hazards damage or need for maintenance repairs
• Crisis intervention: Ability to identify clients at risk of self-destructive or high-risk behaviors and declare potentially volatile situations.
• Assist in serving prepared meals and laundering bed linens.
• Provides general cleaning and housekeeping support to custodial staff as required to maintain safe and sanitary conditions on a 24-hour basis.
• Attend staff meetings and in-service training workshops when required.

MINIMUM JOB REQUIREMENTS:

1. High School diploma/GED

1. One year of experience in Human Services (experience relevant to residential environments) preferred.

1. Basic computer experience helpful

1. Knowledge of alcohol drug and mental health issues a plus

Required Experience:

IC