Fulfillment Operations Technician

Controlled Products Systems Group (CPSG) an affiliate of Chamberlain Group is a one-stop distributor of access control and perimeter security products for professional dealers and installers across residential commercial and industrial markets. With a personal approach to business our employeeswhether in one of our branches nationwide or at our corporate officeare committed to serving our customers and supplier partners with dedication and expertise.

Essential Duties and Responsibilities:

• Perform all warehouse tasks in compliance with standard work procedures and company policies
• Manage inbound and outbound product flow for assigned customer accounts ensuring accuracy and timeliness
• Efficiently select package and dispatch parts in accordance with customer order specifications
• Conduct routine cycle counts to support inventory accuracy and maintain optimal stock levels
• Assist customers with order pickup and provide delivery support to customer locations
• Conduct basic to advanced modifications to customer products per specified requirements
• Oversee outbound shipment processes and ensure proper documentation and handling
• Respond to incoming telephone inquiries and perform administrative duties as needed
• Maintain a clean safe and secure working environment by following all safety protocols and company standards
• Train team members on warehouse tasks using visual aids and standard procedures
• Identify process deviations and report them to supervisors for immediate resolution.
• Report damage to company equipment or infrastructure to ensure timely repairs and minimize safety risks.
• Contribute to process improvement efforts to enhance warehouse efficiency and service quality operations.
• Maintain regular and reliable on-site attendance and work assigned shifts and schedules including overtime as required.
• Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams
• Protect CPSGs reputation by keeping information confidential
• Maintain professional and technical knowledge by attending educational workshops professional publications establishing personal networks and participating in professional societies
• Contribute to the team effort by accomplishing related results and participating on projects as needed

Minimum Qualifications:

• High School Diploma or GED Equivalent
• Forklift Certification
• 3 years experience in a high volume warehouse environment
• Strong attention to detail and commitment to safety and quality.
• Ability to work independently and manage tasks with minimal supervision.
• Experience handling specific customer accounts and coordinating logistics.
• Excellent communication and customer service skills
• Basic computer proficiency

• Ability to read and write in English
• Valid drivers license

• Willingness and ability to travel up to 10% as required by business needs
• Ability to lift up to 50 pounds and push/pull up to 100 pounds
• Ability to stand walk and sit up
• Ability to use hand to finger handle or feel
• Ability to climb or balance
• Ability to stoop kneel bend crouch or crawl
• Ability to reach with hands and arms
• Ability to talk or hear

Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. Were proud to be an Equal Opportunity Employer and youll be considered for this role regardless of race color religion sex national origin age sexual orientation ancestry; marital disabled or veteran status. Were committed to fostering an environment where people of all lived experiences feel welcome.

Persons with disabilities who anticipate needing accommodations for any part of the application process may contact in confidence .

NOTE: Staffing agencies headhunters recruiters and/or placement agencies please do not contact our hiring managers directly.