Fuel Mart Manager

Blue Lake Casino & Hotel

POSITION DESCRIPTION

MANAGEMENT RETAINS THE RIGHT TO CHANGE JOB DESCRIPTION AS DEEMED NECESSARY

Job Title: Fuel Mart Manager

Department: Convenience Store

Reports To: Director President of Operations

FLSA Status:Exempt

Prepared By:Human Resource Manager

Last Revised: March 132013

Approved By:Director President of Operations

Revised Date: April 15 2026

JOBSUMMARY

Responsible for overseeing operations and the management of Blue Lake Fuel & Fun. It is under general direction of the Director President of Operations and the primary function is to manage subordinates and operations of the Blue Lake Fuel & Fun.

• Assess organize plan implement and monitor management operations marketing and financial performance of Blue Lake Fuel & Fun.
• Ensure that all Team Members at all times provide a courteous and positive experience for our guests.
• Maintain at all times a clean well-lighted environment for our guests including the pump islands landscaping driveways and parking lot interior of building floors shelves coolers storage areas eating areas and restrooms.
• Responsible for overall site safety in all areas and functions including dispensing of fuels storage of fuels spill management fire safety site emergency response procedures food safety and the general safety of all guests and Team Members.
• Responsible for all aspects of food safety including cleanliness and hygiene standards hygienic preparation of food items sterilization of all food surfaces proper cold and hot food storage food temperature and hold time monitoring HACCP and all other duties related to food safety.
• Acts as the designated Safety Officer for the Blue Lake Fuel & Fun and is responsible for training staff and ensuring compliance with all safety standards.
• Train hire evaluate and motivate all Team Members.
• Ensure that all policies and procedures are implemented and followed according to expectations.
• Responsible for monitoring fuel retail and overall profit margins each day and adjusts retail prices for best yield consistent with guest patronage.
• Responsible maintaining adequate inventory of fuel food items snacks beverages tobacco and alcohol.
• Ensure that items are placed in optimal visual locations for fast turnover.
• Ensure that all delivery of food tobacco and beverage items are properly received by store personnel and correctly recorded into inventory.
• Implement all policies rules & regulations and apply them using fairness and good judgment.
• Carry out verbal and written instructions from the Director President of Operations and follows through in the completion of all assignments.
• Plan coordinate schedule and monitor tribal fuel transportation program.
• Identify problems analyze data and propose solutions to the Director President of Operations.
• Protect the assets of Blue Lake Fuel & Fun and the Blue Lake Rancheria.
• Other duties as assigned by management including any supervisor manager or executive.

Promotes the following within the department and among all Team Members:

• Creates an atmosphere of FUN for all casino guests.
• Encourages mutual respect dignity and integrity with all Team Members by setting positive examples at all times.
• Maintains a professional departmental company and community reputation.

• To provide a safe work environment for Team Members through compliance with established safety guidelines identifying potential safety hazards and reporting same to the appropriate person for proper resolution.
• To maintain a professional departmental company and community reputation.
• To enforce performance standards policies and procedures as they relate to the department.
• To maintain a consistent regular attendance record.

SUPERVISORY RESPONSIBILITIES

This position typically supervises a staff of approximately 15-20 Team Members. Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws. Responsibilities include interviewing hiring and training Team Members; planning assigning and directing work; appraising performance; rewarding and disciplining Team Members; addressing complaints and resolving problems.

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High School Diploma or GED equivalent and two years experience as a Convenience Store Manager or equivalent. Prefer additional classes in Management Business or Service Station-Convenience Store operations.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts interest commissions proportions percentages area circumference and volume. Ability to apply concepts of basic algebra and geometry.

• Basic computer literacy including use of computerized Service Station software point-of-sale (POS) systems and inventory management software.
• Knowledge of office equipment including telephone fax credit card processors and cash register/POS systems.
• Basic computer literacy including use of computerized software systems.
• Ability to relate with visitors and staff; maintain a positive attitude and sense of humor at all times.
• Excellent interpersonal skills in relating with customers and staff. Knowledge of office equipment including telephone fax photocopier credit card processors and cash register and Point of Sale systems.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written oral diagram or schedule form.

CERTIFICATES LICENSES REGISTRATIONS

• While employed must maintain a valid and active Blue Lake Tribal Gaming Commission License.
• Must obtain and maintain credential in Underground Storage Training for Managers within 30 days of employment.
• Must obtain and maintain credential in Propane Dispensing Train the Trainer Training within 30 days of employment.

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the position is regularly required to stand; use hands to finger handle or feel; reach with hands and arms; talk or hear; and taste or smell. The position frequently is required to walk. The position is occasionally required to sit; climb or balance; and stoop kneel crouch or crawl. The position must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and ability to adjust focus.

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the position is occasionally exposed to fumes or airborne particles and outside weather conditions. The noise level in the work environment is usually moderate.