FSA Group Member Specialist I Temporary

About Moda
Founded in Oregon in 1955 Moda is proud to be a company of real people committed to quality. Today like then were focused on building a better future for healthcare. That starts by offering outstanding coverage to our members compassionate support to our community and comprehensive benefits to our employees. It keeps going by connecting with neighbors to create healthy spaces and places together. Moda values diversity and inclusion in our workplace. We aim to demonstrate our commitment to diversity through all our business practices and invite applications from candidates that share our commitment to this diversity. Our diverse experiences and perspectives help us become a stronger organization. Lets be better together.

Position Summary
Responsible for timely and accurate entry and maintenance of assigned groups. Including but not limited to enrollment and eligibility maintenance posting contributions and elections monthly contribution reconciliation. Serve as primary contact for group administrators and aid with administering the Flexible Spending Accounts Health Reimbursement Accounts Commuter Expense Reimbursement Accounts and Health Savings Accounts. Thisis a FT WFH role.

Pay Range

$18.39 - $20.58 hourly DOE.
*Actual pay is based on qualifications. Applicants who do not exceed the minimum qualifications will only be eligible for the low end of the pay range

Dental Vision & Pharmacy

Required Skills Experience & Education:

1. High school education or equivalent.
2. 1-2 years in a fast-paced customer service environment.
3. Knowledge of Flexible Spending Accounts preferred.
4. Computer proficiency with Microsoft Office application.
5. Type a minimum of 40 wpm and 10-key proficiency of 130 spm on a computer numeric keypad.
6. Strong verbal written and interpersonal communication skills.
7. Demonstrated business composition and grammar skills.
8. Strong analytical problem solving decision making organizational and detail-oriented skills.
9. Ability to work well under pressure work with frequent interruptions and shifting priorities.
10. Ability to handle customer concerns both in person and on the telephone in a professional manner.
11. Basic Accounting knowledge of debits and credits.
12. Ability to meet corporate attendance standards.
13. Maintain confidentiality and project a professional business image.

Primary Functions:

1. Primary contact and responsibility for assigned accounts. Answer questions and respond to the group HR Representatives in a professional manner.
2. Maintains all aspects of individual member accounts for specific groups including but not limited to enrollment eligibility determination elections set-up delinquencies and terminations.
3. Responsible for posting payroll contributions for assigned groups and generating Election Reconciliations for assigned groups.
4. Generate and prepare monthly/quarterly reports for assigned groups.
5. Reconcile monthly reports for groups detailing claim payments and contributions risks to employer and BHS.
6. Responsible for reviewing and reconciling imported group data for eligibility and payroll elections.
7. Continues education and training through attendance at FSA/CERA seminars as required by supervisor.
8. Perform other duties as assigned.