Front Office Staff

ResponsibilitiesCreate a warm welcoming and exceptional experience for every patient from check-in through confirm and manage patient appointments while maintaining an efficient and productive doctor and hygiene insurance benefits and eligibility for all applicable clinical and discuss treatment plans with patients helping them understand their recommended care and next financial consultations and clearly communicate treatment costs insurance benefits and available payment options as patient payments and all monies due for services accurate patient accounts and support Accounts Receivable processes including billing statements aging reports and collections as and follow up on insurance pre-determinations and other insurance-related patients in and out efficiently while ensuring all necessary documentation and information is completed communicate with patients regarding appointments treatment insurance and financial closely with the clinical team to ensure smooth patient flow and a positive patient ownership of schedule opportunities cancellations and openings by working proactively to keep the schedule full and a clean organized and professional front office practice goals and contribute to a positive accountable and team-oriented in team meetings training and ongoing development to strengthen both individual and practice school diploma or equivalent of two years of front office experience; dental experience strongly front office experience with scheduling insurance verification treatment presentation and financial discussions with Microsoft Office of dental software strongly preferred; experience with Open Dental is a in English and Spanish communication and interpersonal skills with a genuine passion for helping to multitask prioritize and remain organized in a fast-paced attention to detail and discussing treatment insurance benefits and financial responsibilities with team-oriented attitude with a willingness to support others and take to communicate professionally and effectively with both patients and team members.