Front Office Assistant
Cincinnati, OH - USA
Job Summary
Our mission is to empower brands through strategic marketing and meaningful customer engagement. We pride ourselves on our values of integrity innovation and a results-driven mindset.
We are seeking a professional and organized Front Office Assistant to support daily office activities while providing a welcoming experience for customers visitors and team members. This position is ideal for someone who enjoys working with people staying organized and developing valuable customer service and administrative skills.
- Respond to general questions and provide helpful information.
- Assist customers with routine requests and follow-ups.
- Maintain a clean organized and welcoming front office area.
- Assist with scheduling and routine office coordination.
- Receive and organize incoming mail deliveries and documents.
- Maintain organized visitor and customer information.
- Support team members with general administrative and customer service tasks.
- Help coordinate communication between customers and office staff.
- Assist with organizing office materials and supplies.
- Maintain accurate records and routine office information.
- Help ensure daily front office activities run smoothly.
- Participate in ongoing training and professional development.
- High school diploma or equivalent required.
- Strong communication and interpersonal skills.
- Friendly professional and customer-focused demeanor.
- Strong organizational and time management abilities.
- Excellent attention to detail.
- Ability to manage multiple responsibilities efficiently.
- Reliable adaptable and dependable.
- Comfortable interacting with customers and visitors in person and by phone.
- Previous front office administrative receptionist customer service retail or hospitality experience is a plus but not required.
- Paid training
- Career advancement opportunities
- Professional development programs
- Supportive team environment
- Hands-on office and customer service experience
- Performance-based growth opportunities
- Employee recognition programs
- Ongoing mentorship and coaching