Front Desk Security

Koniag Services Inc. a Koniag Government Services company is seeking a professional and vigilant Front Desk Security Specialist to join our team. The ideal candidate is an experienced security professional with a strong background in virtual access control visitor management and facility security protocols who is committed to maintaining a safe and secure environment for our customers and their personnel. The ability to obtain and maintain a required security clearance to support Koniag Services Inc. and our government customer is offer competitive compensation and an extraordinary benefits package including health dental and vision insurance 401K with company matching flexible spending accounts paid holidays three weeks paid time off and Description:The Front Desk Security Specialist will serve as the first point of contact for virtual facility access control and security monitoring supporting our customers by managing visitor credentialing access requests and security desk operations from a remote environment. The ideal candidate will play a key role in maintaining the integrity of facility security operations while delivering a professional and courteous experience to all personnel and visitors. Principal responsibilities will include but are not limited to:Serve as the virtual front desk security point of contact monitoring and managing access control systems visitor management platforms and security cameras remotely in real and authenticate visitors contractors and personnel through virtual platforms and video conferencing tools verifying identities and credentials prior to granting facility or system and respond to incoming access requests security alerts and notifications through access control management systems in a timely and professional accurate visitor and access logs ensuring all entries and departures are properly recorded in accordance with facility security policies and with on-site security personnel facility managers and law enforcement as necessary to respond to security incidents unauthorized access attempts or facility security policies and procedures ensuring compliance with applicable regulations and customer track and manage visitor badges and temporary access credentials in coordination with on-site multiple security camera feeds and access control dashboards simultaneously identifying and escalating potential security concerns or anomalies clear and professional communication to visitors employees and stakeholders regarding security protocols access procedures and facility and update security logs incident reports and daily activity reports accurately and in a timely the development and continuous improvement of remote security desk procedures and standard operating procedures (SOPs).Assist with after-hours security monitoring and on-call responsibilities as other duties as assigned in support of the and Experience:Required:High School Diploma or GED equivalent required; Associates or Bachelors degree in Criminal Justice Security Management or a related field preferred.2 years of experience in security law enforcement military or a related in front desk operations customer service or access control working with security monitoring systems access control platforms or video surveillance :3 years of experience in a security or facility access control experience in a remote or virtual security operations supporting federal government facilities or Skills and Competencies:Exceptional communication skills in English both written and oral with the ability to interact professionally and courteously with visitors personnel and stakeholders in a virtual proficiency in virtual communication platforms and tools including video conferencing software such as Microsoft Teams Zoom or equivalent with access control management systems visitor management software and remote security monitoring observational and situational awareness skills with the ability to identify and respond to potential security threats or anomalies in real to manage multiple tasks systems and responsibilities simultaneously in a fast-paced remote organizational skills with meticulous attention to detail in maintaining accurate records logs and ability to exercise sound judgment and follow established security protocols and procedures with minimal direct of applicable laws regulations and best practices governing physical security access control and the handling of personally identifiable information (PII).Ability to maintain strict confidentiality and discretion when handling sensitive security high-speed internet connection and a dedicated distraction-free remote to obtain and maintain required security Skills and Competencies:Security industry certification such as Certified Protection Professional (CPP) Physical Security Professional (PSP) or with federal facility security standards and physical security requirements including those outlined by the Interagency Security Committee (ISC).Experience with specific access control and visitor management platforms such as Lenel Genetec Envoy or equivalent of emergency response procedures including active threat protocols fire safety and medical emergency military service or law enforcement supporting a 24/7 security operations communication skills are a Equal Employment Opportunity Policy:The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race color religion creed ethnicity sex sexual orientation gender or gender identity (except where gender is a bona fide occupational qualification) national origin or ancestry age disability citizenship military/veteran status marital status genetic information or any other characteristic protected by applicable federal state or local law. We are committed to equal employment opportunity in all decisions related to employment promotion wages benefits and all other privileges terms and conditions of company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or to apply to a position on our website please contact Heaven Wood via e-mail at or by calling to request accommodations. Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical professional and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers employees and native communities. For more information please visit Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352