Front Desk Sales Advisor Customer Service

Elements Massage Horsham PA

Elements Massage Horsham is searching for a highenergy resultsdriven Wellness Membership Sales Advisor/ Customer Service Specialist to join our front desk team. This role is built for someone who loves sales thrives on performance metrics and wants to be rewarded for their success.

As the face of our studio youll drive membership growth convert inquiries into loyal clients and deliver a polished professional experience from the moment guests walk in. If youre competitive confident and motivated by hitting goals and exceeding them youll excel here.

We offer a calm spalike environment but make no mistake: this is a salesfocused role with real earning potential and clear opportunities to grow.

• $16 per hour based on experience

• Monthly performance bonuses for hitting conversion and sales targets

• FREE monthly massage

• $500 signon bonus

• A supportive highperformance team culture

• Ongoing training to sharpen your sales and customer service skills

• Deliver an exceptional first impression for every client walking through the door

• Drive membership sales by confidently presenting the Elements Wellness Program

• Sell packages and gift cards to maximize client value

• Convert phone inquiries into booked appointments through strong communication

• Manage scheduling payments and front desk operations with accuracy

• Collaborate with the team to meet and exceed monthly sales goals

• Resolve client concerns with professionalism and a solutionsfocused mindset

• Proven success in sales: membership or servicebased sales strongly preferred

• Strong communication skills with the ability to influence and close

• Customer service experience in retail spa or hospitality is a plus

• Confident outgoing and motivated by performance metrics

• Reliable organized and able to thrive in a fastpaced environment

• Available for some evenings and weekends

• Passion for wellness and delivering a standout client experience