Front Desk Representative

At Vitalant the impact you make doing work that is purposeful meaningful and worthwhile is vital. As a member of our non-profit organization you can be impact-inspired to provide vital clinical services to communities nationwide vital products to those in need of a donors generosity or vital scientific research that advances blood safety worldwide.

Work Shift (if applicable):

Job Description:

Salary: $18.37 to 19.88

Salary is commensurate with a candidates experience qualifications skills and geographic location.

Vitalant is seeking a Front Desk/Donor Relations Specialist dedicated to making a positive difference. If you are customer-focused and impact-inspired to help others and making a difference is vital for you youll experience a career built on purpose an organization created to care and a team committed to lead together.


Your impact as a Front Desk/Donor Relations Specialist is vital. You will support Vitalants life-saving mission by greeting donors at local donations centers providing education on various blood and blood product donation procedures. You will assist with ensuring donor comfort addressing pre-donation questions and scheduling their next blood donations.

What to Expect

Schedule

Sunday: 6:30 am to 4:00pm
Monday: 11:30am to 7:30pm
Tuesday: 11:30am to 7:30pm
Wednesday: OFF
Thursday: OFF
Friday: 6:30am to 2:00pm
Saturday: 6:30am to 2:00pm

Our comprehensive total rewards support you your family and your future with

• Medical dental and vision insurance
• 401K 5% company match
• Tuition assistance up to $5k per year
• Free basic life and AD&D insurance
• Free short-and-long-term disability insurance
• Paid time off
• Employee Resource Groups
• Recognition and perks

As a Front Desk/ Donor Relations Specialist youll get to

• Assist donor services staff by addressing donor questions and monitoring donor wait times.
• Retain current donors by scheduling their next donation appointment.
• Educate donors on additional collection techniques to optimize donation opportunities.
• Administer customer service and marketing survey to donors.
• Review and enhance frequent donor programs and collection technologies such as automated to optimize the donation opportunities.

Requirements:

• High School Diploma or GED required
• One year of customer service experience required

Location:

Job Category:

Contact Information:

If you are impact-inspired to help others and making a difference is vital for you youll experience a career built on purpose a company created to care and a team committed to lead - together.