Front Desk Receptionist

Position Summary
The Front Desk Receptionist is the first point of contact for customers visiting or calling the dealership. This role is responsible for providing a welcoming experience directing customers to the appropriate department managing incoming calls and supporting daily administrative functions. The ideal candidate is friendly professional organized and thrives in a fast-paced environment.

• Greet all customers and visitors in a friendly professional manner.

• Answer and direct incoming phone calls to the appropriate department or team member.

• Assist customers with general questions and basic dealership information.

• Maintain a clean organized and welcoming reception area.

• Receive and distribute mail packages and dealership communications.

• Assist with data entry filing scanning and other administrative tasks.

• Monitor customer traffic and notify sales or service staff when customers arrive.

• Support dealership events promotions and special projects as needed.

• Maintain confidentiality of customer and company information.

• Perform other duties as assigned.

• High school diploma or equivalent.

• Previous receptionist customer service or administrative experience preferred.

• Excellent verbal and written communication skills.

• Strong organizational and multitasking abilities.

• Professional appearance and positive attitude.

• Basic computer skills including Microsoft Office and email.

• Ability to work effectively in a team environment and provide exceptional customer service.

• Ability to pass a pre-employment background check and drug screen.

• Ability to sit stand and walk for extended periods.

• Ability to occasionally lift up to 20 pounds.

• Ability to use standard office equipment including computers phones and printers.

• Competitive pay

• Health dental and vision insurance

• 401(k) with company match

• Paid time off

• Employee discounts

• Opportunities for advancement

This position plays a key role in creating a positive first impression and ensuring every customer receives outstanding service from the moment they enter the dealership.