Front Desk Medical Receptionist

Physical Therapy Central a member of the Confluent Health family is looking for a Part Time Front Desk Medical Receptionist to join our team!

At Confluent Health and our family of affiliated brands Care Coordinators are the heartbeat of the clinic. They are the first voice a patient hears and the first face they see. You set the tone for the entire patient experience: organized warm and professional from the very first call through every visit. This is a fast-paced multi-tasking role where no two days look the same and where your ability to stay calm follow through and take ownership makes a direct impact on patients and the clinical team.

• Pay Range: $14-$15/HR
• Part Time (20 Hours/Week)

Create a welcoming professional first impression for patients visitors and referral sources
Manage front desk operations including patient check-in check-out scheduling insurance
verification/authorization and phone calls
Review schedule and follow up on incoming referrals by gathering information creating or updating patient
records and helping patients understand next steps
Keep patient flow and schedules moving by confirming appointments working waitlists filling
cancellations and following up with patients who need future visits
Collect copays balances and other patient payments accurately and professionally including basic
payment tracking or reconciliation when needed
Protect patient privacy and uphold HIPAA standards in all front desk interactions and documentation

High School Diploma or GED
Experience in a medical front desk healthcare reception physical therapy chiropractic dental
or similar clinical office setting preferred but not required.
Strong communication organization multitasking and follow-up skills
Comfort using computers phones scheduling systems electronic medical records email and basic
spreadsheets
Ability to discuss payments scheduling expectations and basic insurance information with
professionalism
A calm patient-centered approach with strong attention to detail and a willingness to help the team

Confluent Health LLC and its affiliates areequal opportunity employers committed to building a diverse and inclusive workforce. We do not discriminate based on race color religion sex sexual orientation gender (including pregnancy childbirth or related medical conditions) gender identity or expression national originmarital statusage disability veteran status or other applicable legally protected you need assistance or would like to request an accommodation due to a disability please contact us at .