Front Desk Coverage Hybrid Specialist

Koniag Professional Services LLC a Koniag Government Services company is seeking a Front Desk Coverage Hybrid Specialist to support KPS and our government customer in Washington DC. We offer competitive compensation and an extraordinary benefits package including health dental and vision insurance 401K with company matching flexible spending accounts paid holidays three weeks paid time off and Front Desk Coverage Hybrid Specialist is a hybrid professional who brings the executive presence and interpersonal excellence to serve as the primary face of one of the Federal governments most critical national security program offices while also delivering substantive analytical research and administrative support to the broader efforts of the Front Office of Operations:Monday Friday 8:00 AM 5:30 PM (EST)Surge support outside standard hours may be required with advanced CO approvalOn-Site Requirement:100% On-Site Washington DC; no remote or hybrid arrangements available for this positionKey Responsibilities:Maintain aconsistent professional and uninterrupted presenceat C-Suite Front Desk from 8:00 AM to 5:30 PM on all non-holiday Government workdaysAnswer and accurately route all incoming telephone calls for the Front Office directing communications to the correct Federal staff members in accordance with established protocolsGreet authenticate and escort all visitors guests contractors and dignitaries with professionalism and in strict compliance with all visitor policies and access requirementsMaintain and update the visitor management systemwith real-time accuracy ensuring all visitor entries status updates and record closures are completed the same dayCoordinate with theall stakeholdersfor all meetings involving foreign nationals or the use of classified and secured meeting spaces following all established security reservation procedures without exceptionBrief leadership on thecontext purpose and backgroundof requested meetings prior to each engagement ensuring leadership is never caught off guardMaintain a clean organized and professionally presented front desk environment consistent with the standards of a Senior Executive Service (SES)-level Federal program officeServe as the backup front desk resource during periods of surge or team absence ensuring continuous coverage is never interruptedAnalytical and Research Support Your Differentiating Function:This is what makes you a Hybrid Specialist not just a front desk researchon topics assigned by the Sr. Administrator Executive Operations Specialist or Federal staff ; compile findings into structured professionally formatted summaries ready for leadership useConsolidate format and distributemeeting notes and action item summarieswithin 24 hours of meeting completion or as coordinated with the customerPerformdata entry data tracking and basic quantitative and qualitative analysisusing Microsoft Excel including the development and maintenance of tracking spreadsheets administrative databases and summary tablesPrepare draftWord documents PowerPoint presentations and Excel-based reportsfor Federal staff review consistent with formatting standards and the Correspondence Style GuideSupport the preparation and assembly ofbriefing books and meeting packagesas directed by the Administrative Assistant V or Executive Operations Specialist ensuring all materials are organized formatted and ready prior to meeting start timesAssist in the preparation ofmeeting agendas handouts and logistical resource documentsfor on-site and off-site events as directedProvide structuredanalytical and administrative surge supportto the Administrative Assistant V and Executive Operations Specialist during peak periods absorbing overflow tasks without compromising front desk coverage obligationsMeeting and Event Coordination Support:Reserve and preparemeeting spaces both open and classified as directed by the Administrative Assistant V or Executive Operations SpecialistCoordinate room setup seating arrangements andaudio-visual equipmentfor scheduled meetings and briefingsPrepare and distributemeeting materials and handoutsto participants prior to meeting startTake attendance at meetings as necessary and maintain accurate participant recordsFollow up on meeting logistics to ensure all coordination is confirmed at least 24 hours prior to each scheduled eventCompliance and Information Security:Handle all correspondence documents and materials containingControlled Unclassified Information (CUI) Official Use Only (OUO) Confidential or Personally Identifiable Information (PII)with strict discretion and in full accordance with all applicable DOE security protocols and the Privacy Act of 1974Maintain strict confidentiality of all non-public Government information encountered in the performance of this roleEnsure all front desk activities visitor coordination and information handling comply with DOE information security program regulations and applicable Departmental directivesComplete all requiredNARA-approved records management and CUI trainingprior to handling Federal recordsMaintain accurate records of all front desk activities including visitor logs meeting attendance records and communication routing documentationDevelop and maintainindexed decision logsfor all assigned front desk and administrative support actions ensuring logs are current legible and organized to facilitate research on past actionsEducationHich School Diploma or equivalentMinimum five (5) years of direct on-site professional experience working within Federal government agency buildings as a Federal employee or Federal contractorMinimum three (3) years of direct daily support to confirmed Senior Executive Service (SES)-level officials or equivalent Federal civilian or military leadership at the GS-15 level or above in an executive front office environmentHands-on experience as a travel preparer or travel coordinator using at least one Federal travel management system including any of the following: Defense Travel System (DTS) E2 Solutions NASA Travel System (NTS) or Concur Government Edition (CGE)Minimum three (3) years of documented on-site experience working within a PIV-access-controlled Federal government buildingPrior documented experience coordinating visitor access meeting reservations or operations within classified SCIF or equivalent secure meeting spaces within a Federal agency environmentTechnical Skills(Mandatory):Advanced proficiencyin the full Microsoft Office Suite specifically:Excel:Formulas conditional formatting data validation and tracking workbook developmentPowerPoint:Slide design branded formatting and executive-quality presentation developmentWord:Styles templates tracked changes and Federal correspondence formattingOutlook:Calendar coordination meeting scheduling and professional email managementExperience withSharePointor equivalent Federal document management and collaboration platforms for records management and version controlFamiliarity withFederal document management systemsand knowledge management platformsPreferred Qualifications:Prior experience workingin Washington DC with working knowledge of visitor management systems mail room procedures and security and access protocolsDemonstrated experience supporting them with familiarity with correspondence protocols the Correspondence Style Guide and program office operationsPrior experience coordinating meetings involvingforeign nationalswithin a federal agency security framework including coordination with agency security officers for foreign national visit approval and escort proceduresWorking knowledge of Office Services proceduresfor meeting room reservations space requests and equipment coordination at the Forrestal BuildingDemonstrated experience withConcur Government Edition (CGE)for Federal travel booking and expense management supportCompletion of formalFederal records management trainingor NARA-approved records management and CUI handling coursesPrior experience with theDOE Electronic Document Online Control System (eDOCS)or equivalent Federal document management platformExperience providingexecutive briefing supportincluding structured research summaries talking points preparation and formatted meeting package assembly for senior Federal leadershipOur Equal Employment Opportunity PolicyThe company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race color religion creed ethnicity sex sexual orientation gender or gender identity (except where gender is a bona fide occupational qualification) national origin or ancestry age disability citizenship military/veteran status marital status genetic information or any other characteristic protected by applicable federal state or local law. We are committed to equal employment opportunity in all decisions related to employment promotion wages benefits and all other privileges terms and conditions of company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website please get in touch with Heaven Wood via e-mail at or by calling to request Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical professional and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers employees and native communities. For more information please visit Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352