Front Desk Coordinator

• Performs clerical functions required to service the needs of the patient providers and organization. Serves as a liaison between patients clinical support staff physicians and others.
• Provides excellent customer service and greets patients entering the department/practice.

• Prepares and maintains all clerical aspects of the medical records through established guidelines.
• Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialties as assigned.
• Maintains patient scheduling functions and sets patient appointments through established guidelines.
• Receives and directs messages (electronic in person and telephone calls) to the appropriate personnel. Makes contacts to other departments physicians patients and other outside organizations as necessary for the departmental/practice operations.
• Performs cashiering functions as it relates to co-payments or other patient payments/collections.
• Provides excellent customer service for patients/families/representatives and other members of the treatment team.
• Participates as an active care team member in the coordination of patient care.

• Ability to organize and prioritize assignments to work independently as well as a collaborative team member.
• Possesses critical thinking prioritization and organizational skills.
• Attention to detail and quality of work.
• Basic computer literacy and arithmetic skills.

Required Experience:

IC