Front Desk Associate

Title: Front Desk Associate

Department: Operations

Reports to: Operations Manager

Employment Status: Full- Time

FLSA Status / Salary: Exempt/ $25 - 25 hours weekly

The Front Desk Associate serves as the primary point of contact for visitors callers staff deliveries and routine front-office activity. The role maintains a professional and welcoming reception environment while supporting conference-room readiness mail and delivery processes selected Finance administrative functions and backup check deposits.

• Maintain reliable front desk and reception coverage during assigned business hours.
• Welcome visitors clients vendors partners and staff; verify the purpose of visits and notify or direct the appropriate staff member.
• Answer and route incoming telephone calls and provide general organizational information within established guidelines.
• Manage incoming and outgoing mail packages deliveries courier activity and related logs.
• Coordinate conference-room scheduling room readiness basic meeting setup and routine front-office support.
• Monitor common-area and reception needs and promptly report facilities safety supply or technology concerns to Operations.
• Support office supply monitoring receipt of orders organization of shared spaces and other routine office functions.
• Lead the administrative portion of Finance invoicing and accounts-payable support including receiving invoices scanning/uploading documentation routing invoices for required approvals maintaining workflow records and following up on missing administrative documentation.
• Follow Finance procedures and maintain separation of duties: Finance retains accounting coding approval payment processing reconciliation and financial controls.
• Serve as backup to the Operations Assistant for check deposits in accordance with IW procedures and internal controls.
• Provide backup administrative support for selected Operations tasks during periods of high volume or staff absence.
• Maintain confidentiality and professionalism when handling visitor information invoices checks mail and internal documents.
• Perform other front-office and administrative duties as assigned.

• High school diploma or GED required.
• At least one year of reception office administration customer service or related experience preferred.
• Strong interpersonal and customer-service skills with the ability to interact professionally with visitors staff and partners.
• Excellent reliability organization attention to detail and follow-through.
• Ability to handle checks invoices mail and confidential information with accuracy and discretion.
• Comfort using Microsoft Office email shared calendars scanners and routine office technology.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position the employee is regularly required to talk or listen. The employee frequently is required to use hands or fingers handle or feel objects tools or controls. The employee is occasionally required to stand walk sit and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision distance vision and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

BENEFITS

Interfaith Works offers a comprehensive benefits package for its employees. Employees receive 14 paid holidays and 21 days of PTO. Benefits for full-time employees those who work 30 hours per week or more include access to subsidized medical dental and vision costs for employees and their families; employer paid long-term disability insurance as well as life and AD&D insurance. Employees have the option to purchase supplemental benefits that are fully portable including short-term disability insurance critical illness insurance and more. All employees regardless of full or part time status have access to an Employee Assistance Program (EAP) at no cost to them.

NOTE

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge skills or abilities. This document does not create an employment contract implied or otherwise other than an at will relationship.

TO APPLY

Interested candidates must submit a resume with their application to be considered. Applicants must apply through this link. Please send any questions about the application process to .

Interfaith Works is an equal opportunity employer which values diversity equity and inclusion. We are committed to a continued focus on equitable hiring training promotional practices and policies. We are a drug free workplace and comply with ADA regulations as applicable.

Required Experience:

IC