Front Desk Agent

Dutuc bridges brand strategy content campaigns and growth under one calm memorable identity. Above the water sharp marketing. Underneath relentless execution.

We are seeking a professional and customer-focused Front Desk Agent to welcome visitors assist customers provide product and service information and support daily front office activities. This role is ideal for individuals who enjoy working with people and creating positive first impressions.

• Welcome customers visitors and clients in a friendly and professional manner.
• Answer incoming calls and respond to routine inquiries.
• Provide information about products services and promotional opportunities.
• Identify customer needs and direct them toward appropriate solutions.
• Assist with scheduling appointments and customer records.
• Support sales opportunities generated through customer interactions.
• Maintain a clean organized and professional front desk area.
• Assist with general administrative and customer service tasks.
• Direct customers and visitors to appropriate team members.
• Collaborate with staff to support smooth daily operations.
• Participate in ongoing training and professional development.

• High school diploma or equivalent required.
• Strong verbal and written communication skills.
• Friendly confident and professional demeanor.
• Excellent customer service and interpersonal abilities.
• Comfortable interacting with customers in person and by phone.
• Strong organizational and multitasking skills.
• Reliable adaptable and detail-oriented.
• Previous front desk customer service sales retail hospitality or office experience is a plus but not required.