Front Counter Attendant (Part-Time, Fall 2026)

Front Counter Attendant

Employment Type:Part-time Seasonal or Year-Round (based on availability and performance)
Schedule:On-site flexible schedule that may include days evenings weekends and holidays based on availability and business needs.Preference given to candidates who can consistently work 3 shifts per week (including 1 weekend day).
Compensation:Starting at $12/hour based on experience

About Us:

Vitense Golfland is a family-owned entertainment destination thats been part of the Madison community since 1955. Founded by George and Odie Vitense the business is now proudly owned and operated by the 3rd and 4th generations of the Vitense family continuing a long tradition of creating fun memorable experiences for guests of all ages.

Our facility includes aTop 50 golf range alit par-3 golf coursethree miniature golf coursesa restaurant and bar quick-service dining options Odies Beer Gardenbatting cages theVitense Golf Academy and more. Every team member helps ensure guests enjoy all that Vitense has to offer.

Vitense Golfland is seekingfriendly outgoing and customer-focusedindividuals to join our team asFront Counter Staff!Front Counter team members play an essential role in creating positive first impressions and helping guests make the most of their visit. We are looking for someone who exudes positive energy and reflects the fun and friendly atmostphere at Vitense!

About the Role:

The Front Counter serves as the primary point of contact for guests visiting Vitense Golfland. Team members must be knowledgeable about our attractions activities pricing and policies while providing exceptional customer service. This role requiresstrong communication skills attention to detail the ability to multitask and a passion for helping is a great opportunity for someone who enjoys interacting with guests solving problems and working in a fast-paced environment.

Key Responsibilities:

Guest Services & Customer Experience

• Greet guests warmly and create a welcoming atmosphere from the moment they arrive.
• Answer phone calls professionally and assist guests with questions and reservations.
• Make recommendations on activities attractions and services based on guest interests.
• Process payments accurately for activities rentals food beverages and retail purchases.
• Assist guests with equipment rentals pricing questions and general facility information.
• Address customer concerns or complaints professionally and escalate issues when appropriate.

Sales & Front Counter Operations

• Operate the point-of-sale system accurately and efficiently.
• Maintain knowledge of current pricing promotions memberships and facility offerings.
• Balance multiple guest transactions while delivering outstanding customer service.
• Ensure cash handling procedures and company policies are followed.
• Facility Communication & Support
• Communicate with Rangers and other departments regarding guest traffic wait times and operational needs.
• Help coordinate guest flow throughout the facility to ensure a positive experience.
• Stay informed about daily events leagues lessons and facility updates.
• Support other departments and assist with additional duties as assigned.

Organization & Cleanliness

• Maintain a clean organized and professional front counter area.
• Keep retail displays brochures and guest information materials stocked and presentable.
• Assist with light cleaning and organizational tasks as needed.

Qualifications & Skills:

• Excellent communication and customer service skills.
• Friendly positive and professional attitude.
• Ability to multitask and stay organized in a fast-paced environment.
• Comfortable handling cash and processing guest transactions accurately.
• Ability to work independently while collaborating effectively with a team.
• Previous customer service or cash-handling experience is a plus but not required.

Why Join the Vitense Golfland Team

Great Employee Discounts

• 40% off food even when youre not working.
• FREE access to all Vitense Golfland activities for you plus one guest.
• 25% off retail purchases.

Growth & Development

• Opportunities for advancement within a growing dynamic business.
• Cross-training opportunities across multiple departments.

Flexible Scheduling

• Ideal for students first-time job seekers or anyone needing adaptable hours.

A Fun Supportive Environment

• Join a positive team-oriented group focused on great guest experiences.
• Enjoy a dynamic workplace unlike any other!

Ready to Apply

Fill out our online application. Vitense Golfland reviews applications on arolling basis throughout the season. Qualified candidates will be contacted as positions become available. If you have questions about the role reach out to our HR Manager Heidi at

Required Experience:

IC