FR-SA3 System Administrator Level 3

FR-SA3 - System Administrator - Level 3
Location: Columbia MD / Annapolis Junction MD
Clearance Required: Top Secret/SCI with Active Full Scope Polygraph
3 Year Contract

Client is hiring two senior System Administrators. Youll provide Tier 3 support for the implementation troubleshooting and maintenance of Information Technology systems in an on-site SCIF environment in the Columbia and Annapolis Junction Maryland area. An active Top Secret/SCI clearance with Full Scope Polygraph is required prior to start.

This is a principal-level role managing IT system infrastructure and related processes including day-to-day operations monitoring and problem resolution for client server storage network and mobile devices. The environment features large Linux/UNIX software deployments clustered storage (Ceph) Kubernetes orchestrated containers and configuration management tooling such as Puppet and Ansible.

• Provide support for implementation troubleshooting and maintenance of IT systems
• Manage IT system infrastructure and any processes related to these systems
• Provide support to IT systems including day-to-day operations monitoring and problem resolution for all client server storage network and mobile devices
• Manage the daily activities of configuration and operation of IT systems
• Optimize system operations and resource utilization and perform system capacity analysis and planning

• Provide Tier 3 problem identification diagnosis and resolution of problems
• Provide in-depth expertise in troubleshooting IT systems
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
• Provide support for the escalation and communication of status to agency management and internal customers
• Provide support for the dispatch system and hardware problems and remain involved in the resolution process
• Analyze and resolve complex problems associated with server hardware applications and software integration

• Administer large software deployments on Linux/UNIX systems
• Administer clustered storage solutions (e.g. storage appliances Ceph)
• Administer Kubernetes orchestrated containers
• Apply system configuration management software (e.g. Puppet Ansible)
• Apply change control and requirements tools (e.g. JIRA Git)

• Configure and manage UNIX and Windows (or other applicable) operating systems and install/load operating system software
• Troubleshoot maintain integrity of and configure network components and implement operating system enhancements to improve reliability and performance
• Support the design of systems mission architecture and associated hardware
• Apply a working knowledge and understanding of system administration interdependencies as part of a Service Oriented Architecture (SOA)

• Assist users in accessing and using IT systems
• Support Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification diagnosis and resolution as needed

Education: Bachelors degree in a technical discipline from an accredited college or university is required. Five (5) years of additional System Administrator experience may be substituted for a bachelors degree.

Experience: Fifteen (15) or more years of experience as a System Administrator in programs and contracts of similar scope type and complexity.

• Active TS/SCI clearance with Full Scope Polygraph must be active prior to start
• Experience with container technology including administering large software deployments on Linux/UNIX systems
• Experience administering clustered storage solutions (e.g. storage appliances Ceph)
• Experience with Kubernetes orchestrated containers
• Experience with system configuration management software (e.g. Puppet Ansible) and change control
• In-depth experience troubleshooting IT systems and providing Tier 3 problem resolution

• Change control and requirements tools such as JIRA and Git
• Red Hat Enterprise Linux administration; RHCSA or RHCE certification
• Windows Server administration and virtualization (e.g. VMware)
• Scripting for automation (Bash Python)
• Working knowledge of Service Oriented Architecture (SOA) interdependencies
• CompTIA Security or equivalent DoD 8570 baseline certification

• Active TS/SCI Full Scope Polygraph
• Linux System Administration
• UNIX System Administration
• Kubernetes
• Ceph Clustered Storage
• Puppet or Ansible
• Tier 3 Support
• IT Infrastructure Management
• Container Technology
• Capacity Planning

Shift: Active TS/SCI Full Scope Polygraph Linux System Administration UNIX System Administration Kubernetes Ceph Clustered Storage Puppet or Ansible Tier 3 Support IT Infrastructure Management Container Technology Capacity Planning

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identify national origin veteran or disability status.