Founding General Manager SPA and Hammam

Talent Frontiers is seeking a visionary Founding General Manager to lead a premier SPA and Hammam in Minneapolis MN. This full-time on-site executive role is designed for a Director or Vice President-level professional ready to build and scale a luxury wellness destination from the ground up. As the Founding General Manager you will shape every aspect of the guest experience from service standards to operational strategy establishing this venue as the premier spa and hammam in the region.

Reporting directly to Owners and/or President of the group you will be responsible for driving the strategic vision operational excellence and financial performance of the facility. You will lead recruitment team development service innovation and community engagement while championing a culture of wellness hospitality and luxury. This is a rare opportunity to leave a lasting mark on the wellness industry in Minneapolis and beyond.

Talent Frontiers an industry leader in staffing and recruiting is proud to represent this exciting venture. We are looking for a passionate seasoned leader who combines business acumen with a deep commitment to world-class wellness experiences. The successful candidate will enjoy a competitive executive compensation package commensurate with experience.

About Nour Hammam

Nour Hammam is a women-only Moroccan hammam beauty and wellness spa opening in Minneapolis in December 2026. The concept blends authentic Moroccan ritual steam kessa scrub rhassoul and beldi cleansing and tea service with massage lymphatic drainage beauty and hair bridal and events postpartum wellness memberships and a focused retail line.

The interior is designed as an elevated upscale sanctuary tadelakt plaster zellige tile brass and marble arches and patterned light bringing a premium authentic experience to a dense underserved community of Somali East African and Muslim women with strong unmet demand including a large nearby healthcare workforce. Privacy and cultural respect are the foundation of everything we do.

The Opportunity

This is a founding General Manager role. You will build the business from the ground up alongside the owner then run it. You own hiring training operations compliance and daily management and you serve as the Designated Licensed Salon Manager. You are building the systems the team and the culture from day one and you will help create training and operating assets the company owns permanently.

Because Nour Hammam is a women-only facility the General Manager is the owners on-site operating partner in spaces the owner cannot enter. This is a role of real trust real authority and real upside.

• Lead the strategic planning launch and ongoing management of the spa and hammam operations
• Develop and execute comprehensive business and growth plans to maximize revenue and profitability
• Recruit train mentor and retain a high-performing team of wellness professionals and support staff
• Establish and uphold exceptional service standards guest satisfaction protocols and quality assurance measures
• Oversee all financial functions including budgeting forecasting P&L management and cost control
• Design and curate innovative spa and hammam service menus treatments packages and wellness programs
• Ensure full compliance with health safety sanitation and licensing regulations
• Build and nurture strategic partnerships with vendors suppliers and local community stakeholders
• Lead marketing branding and public relations efforts to position the spa as a market leader
• Monitor industry trends competitor activities and customer feedback to continuously improve offerings
• Foster a positive inclusive and wellness-focused workplace culture aligned with organizational values
• Collaborate with executive leadership to set long-term strategic goals and key performance indicators

• 10 years of progressive leadership experience in the spa hospitality luxury wellness or related service industry
• Proven track record as a General Manager Director or Vice President in a premium or luxury environment
• Bachelors degree in Hospitality Management Business Administration or a related field; MBA preferred
• Strong experience with hammam spa or traditional wellness practices is highly desirable
• Demonstrated financial expertise including P&L accountability budgeting forecasting and revenue optimization
• Exceptional team leadership talent development and organizational building capabilities
• Outstanding customer service orientation with a meticulous attention to detail and luxury standards
• Excellent verbal and written communication interpersonal and stakeholder relationship skills
• Working knowledge of spa management software booking systems and point-of-sale platforms
• Ability to thrive in a fast-paced entrepreneurial and dynamic start-up environment
• Strong problem-solving decision-making and crisis management abilities
• Flexibility to work evenings weekends and holidays as required in a hospitality setting

Compensation & Benefits

Nour Hammam is offering a package built to attract a top operator a strong guaranteed base plus meaningful upside tied to the success of the launch and the business.

COMPONENT

DETAIL

Base salary

$100000 per year plus benefits

Benefits

Health insurance paid time off holidays retirement contribution license fees & continuing-education coverage staff service & product discounts phone/tech stipend

Launch milestone bonus

1520% of base paid in installments as key milestones are met: on-time December opening licenses & inspections passed full team hired & trained to SOP and early revenue/utilization targets

Profit share

5% of the net-profit pool once the business is profitable (a performance bonus not ownership or equity)

At maturity the realistic all-in package (base benefits bonus and profit share) is expected to reach roughly $140000$155000 with the variable portion paid only out of real achieved profit.